Христина

KHRYSTYNA MELNYK
Lviv, Ukraine | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація»)

PROFESSIONAL SUMMARY
Experienced Logistics Manager, Dispatcher, and Business Development Specialist with 6+ years of
experience in transportation, freight operations, customer relations, and business development.
Strong background in load planning, carrier management, client communication, and operational
coordination. Proven ability to improve efficiency, build long-term customer relationships, and
support business growth.

WORK EXPERIENCE
Business Developer | Click Logistics, Chicago, IL
November 2025 – May 2026

• Developed relationships with shippers and carriers to expand business opportunities.

• Generated new leads through cold calling, email outreach, and LinkedIn prospecting.

• Negotiated transportation rates and service agreements with clients.

• Coordinated with operations and dispatch teams to ensure customer satisfaction.

• Managed customer accounts and identified opportunities for revenue growth.

Dispatcher | MCI Express, Miami, FL
May 2024 – November 2025

• Booked loads for drivers, ensuring timely and accurate assignments.

• Resolved issues between clients and drivers to maintain smooth operations.

• Coordinated workflow and communication between all parties involved.

• Maximized company profit through efficient load management.

• Controlled all driver-related processes, including scheduling and compliance.

• Managed real-time scheduling adjustments to meet client and driver needs.

• Maintained accurate records for compliance and financial tracking.

• Utilized dispatch software and communication tools for effective team coordination.

Logistics Manager | Landstar Ranger, Lviv, Ukraine
January 2022 – 2024

• Scheduled pickup and delivery appointments to ensure on-time shipments.

• Communicated with drivers regarding ETAs and resolved transportation issues.

• Provided shipment updates and maintained communication with customers.

• Resolved operational issues for clients and drivers.

• Conducted market analysis and secured optimal freight rates.

• Managed dry van, flatbed, step deck, refrigerated, and oversized shipments.

• Quoted transportation rates and negotiated pricing with customers.

• Requested detention, dispatch, and accessorial charges directly from clients.

• Dispatched drivers and monitored shipment progress.

• Posted freight on Landstar, DAT, and Truckstop load boards.

• Coordinated load information with dispatch teams and team leaders.

• Built recurring carrier networks for dedicated lanes.

• Worked with more than 30 clients across multiple transportation sectors.

• Processed and reviewed BOLs, PODs, insurance certificates, and freight documents.

• Maintained and updated carrier insurance records.

Logistics Manager | Hegelmann Express GmbH, Lviv, Ukraine
June 2021 – December 2021

• Sold transportation services and freight opportunities to maximize revenue.

• Coordinated shipments from pickup through final delivery.

• Prepared transportation documentation and applications.

• Resolved conflicts between clients and transportation teams.

• Maintained communication with customers and transportation partners.

• Ensured accurate and compliant document management.

EDUCATION
Master's Degree in Logistics – Lviv Polytechnic National University

Bachelor's Degree in Mechanical Engineering Technology – Lviv National Agrarian University

Associate Degree in Interior Design – Lviv National Agrarian Ecological College

SKILLS
Logistics Management, Supply Chain Management, Freight Brokerage, Dispatch Operations, Fleet
Management, Transportation Management Systems (TMS), Customer Relationship Management
(CRM), B2B Sales, Business Development, Pricing & Rate Negotiation, Compliance Management,
Microsoft Office Suite, Data Analysis, Project Management.

LANGUAGES
Ukrainian — Fluent | English — Expert | Russian — Fluent | German — Intermediate

CERTIFICATIONS
Personal Lines License
Life & Health Insurance License