Анастасія

ANASTASIIA VLASIUK
Psychologist
Administrator UI/UX
Designer Content
Creator Social Media
Specialist

PROFESSIONAL SUMMARY
CONTACT: Experienced client service and operations specialist with 6+ years of international
experience in hospitality, beauty industry, and premium salon management across Iraq,
[відкрити контакти](див. вище в блоці «контактна інформація») Poland, and Ukraine.
Strong background in administrative operations, client experience management, team
[відкрити контакти](див. вище в блоці «контактна інформація»)
coordination, and high-volume service environments. Skilled in working with multicultural
clients, maintaining operational efficiency, and ensuring high service standards.
Rivne, Ukraine Currently developing expertise in psychology, coaching, systemic family constellations,
psychosomatic approaches, UI/UX design, social media management, and content
CORE SKILLS creation.
Customer Service & Client Experience Combines emotional intelligence, communication skills, analytical thinking, and creative
Management digital abilities.
Front Desk & Administrative Operations
PROFESSIONAL EXPERIENCE
Salon & Hospitality Management
Salon Administrator / Manager
Appointment Scheduling & Workflow Coordination
Petra Beauty | Erbil, Iraq
Team Coordination & Staff Supervision
2023 – 2025
Payment Processing & Financial Reporting
Inventory & Supply Management • Managed full daily operations of a premium beauty salon
Conflict Resolution & Client Support • Coordinated staff schedules and client bookings
• Handled client communication across all service stages
Multicultural Communication
• Processed payments and financial reporting
UI/UX Design (Figma, Canva)
• Managed inventory and product supply chain
Design Thinking & User Experience Principles
• Trained staff and ensured service quality standards
Social Media Management (Instagram, Telegram)
• Resolved client complaints and maintained satisfaction
Content Creation & Personal Branding
• Ensured smooth workflow in a fast-paced environment
Blogging & Storytelling
Psychological Coaching (Foundational Level) SALON SPECIALIST / ADMINISTRATOR
Emotional Support & Active Listening Petra Beauty | Erbil, Iraq
Systemic Family Constellations (Training-Based 2019 – 2023
Knowledge) • Provided beauty services and client support
• Managed appointment scheduling and communication
EDUCATION & • Assisted reception and administrative processes
CERTIFICATIONS • Maintained client records and service history
• Psychology & Coaching Studies (2023–2025) • Ensured hygiene and professional standards
• Systemic Family Constellations Training • Built long-term client relationships
• Psychosomatics & Body-Oriented Approaches
EYELASH EXTENSION TECHNICIAN
• UI/UX Design Training (2023–2024)
• Beauty Industry Certifications (2016–2019) Independent Salon Practice | Ukraine / International
• Hotel & Restaurant Administration Certificate 2017 – 2019
(2016) • Completed professional eyelash extension training
• Delivered client-based beauty services
TECHNICAL SKILLS
• Conducted consultations and aftercare guidance
• Figma (Basic–Intermediate) • Developed technical and communication skills
• Canva Pro • Built initial client base
• Google Workspace
• CRM Systems (Basic) HOTEL ADMINISTRATOR / RECEPTIONIST
• Social Media Platforms Hotel Prząśniczka | Łódź, Poland
• Zoom / Online Tools
2016 – 2017
LANGUAGES • Managed front desk operations and guest reception
• Ukrainian – Native • Handled bookings and check-in/check-out
• Provided customer service support
• English – Intermediate (B1/B2)
• Coordinated daily hotel operations
• Polish – Basic / Conversational • Assisted guests and staff communication
SOCIAL MEDIA, BLOG & DIGITAL EXPERIENCE
CONTENT CREATOR & PERSONAL BLOG (PSYCHOLOGY & SELF-DEVELOPMENT)
Ongoing
• Developed personal blog focused on psychology, emotional awareness, and self-development
• Created structured educational and storytelling content
• Built personal brand through consistent content creation
• Wrote posts, scripts, captions, and educational materials
• Engaged audience through communication and content interaction

SOCIAL MEDIA MANAGER (PERSONAL BRAND PROJECTS)

• Developed personal blog focused on psychology, emotional awareness, and self-development
• Created structured educational and storytelling content
• Built personal brand through consistent content creation
• Wrote posts, scripts, captions, and educational materials
• Engaged audience through communication and content interaction

UI/UX DESIGN EXPERIENCE
UI/UX DESIGNER (TRAINING & PRACTICE)
2023 – 2024

• Completed UI/UX design training program
• Created wireframes, prototypes, and interface concepts
• Applied user-centered design principles
• Worked with Figma and Canva
• Developed UX flow understanding and usability principles
• Designed mobile and web interfaces

PSYCHOLOGY & SUPPORT EXPERIENCE
PSYCHOLOGICAL SUPPORT & INFORMAL COACHING PRACTICE

ONLINE / INDEPENDENT
• Provided emotional support through 1:1 conversations
• Used active listening and empathy-based communication
• Supported individuals in stress and emotional challenges
• Applied basic coaching tools for clarity and reflection
• Created simple self-regulation exercises

VOLUNTEER EXPERIENCE
CHILD SUPPORT VOLUNTEER (ORPHANAGE SETTINGS)
UKRAINE | SELF-INITIATED INITIATIVES
• Participated in volunteer visits to orphanage environments
• Provided emotional support and communication with children
• Supported safe and positive interaction environments
• Engaged in presence-based and empathy-driven activities

ONLINE EMOTIONAL SUPPORT VOLUNTEER
INFORMAL INITIATIVES
• Provided voluntary emotional support to individuals online
• Assisted people in stress and crisis situations
• Used communication-based support and active listening
• Participated in informal helping initiatives