Микола

Skype contact – kolia_f
Telegram - https://t.me/mfetsych
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Mykola Fetsych – Senior Scrum master
Summary
Highly motivated, hands-on, goal-oriented Scrum Master and Project Manager.
17+ years of full-time experience as a Scrum Master, Agile coach, Project and Delivery Manager, QA Lead, and People manager.
My personal goal is to grow as a true Agile leader and Manager.
I believe that a "PEOPLE FIRST" approach with an Agile mindset helps build great teams, deliver high-value products, and make customers happy.
9 years of experience in management:
• 1 year experience as Agile Coach of 4 Scrum teams (30+ people, fin tech, product development)
• 1 year experience as Scrum Master, Delivery and People Manager of 2-3 distributed worldwide Teams of 20+ people (supply chain management)
• 4 years as Scrum Master, Agile Coach, Program, and QA Manager of a project with 2-9 Scrum Teams and 20-90 employees (logistics and manufacturing)
• 3 years as Project Coordinator of a small project with 20 engineers (e-commerce)
• 8 years as a Tester and QA lead for different projects and teams (e-commerce, media adv. sales)

Certifications and Assessments:
• Scrum.org certified Scrum Master - PSM 1
• Company assessment for SM3 Level
• Company assessment for SM2 Level
• Company assessment for PM1 level
• "Introduction to Management" 6 months course for People and Project Managers
• Company assessment for QA Lead level

Main responsibilities on past projects in Scrum Master and Management roles:
• Onboarding of Scrum teams and kick-off for successful collaboration with customer’s teams
• Establishing Scrum by helping everyone understand Scrum theory, practices, rules, values, and overall process approach.
• Helping with Resolving/removing impediments
• Eliminating waste in processes
• Facilitating of Scrum events
• Collaboration and Cooperation with the Account manager, Program Manager, Product Owners and Product Managers, Tech leads and Architects
• Tracking of team progress and rhythm
• Building of motivated, self-organized, and cross-functional team
• Helping teams to continuously improve processes, tools, and as result product quality and value
• People management - organization of team buildings, pieces of training, resource management, goal setting, motivation and education of employees, and building an effective and well-balanced team
• Staffing management (rotation, attrition, hiring)
• Budgeting and Invoicing, work with SOW, rates and salaries
• Reporting and metrics (Sprint, Governance, on demand)
• Risk management
• Release coordination activities
• Dependency management
• Scope estimation and negotiation during Scrum refinement and planning sessions
• Continuous improvement of Scrum Team practices and exploitation of team potential
• Conflict management
• Helping to focus on high-value increment delivery according to DoD
• Protect from external disturbances
• Work with the Product Owner, helping in backlog management to maximize value through frequent delivery
• Ensuring that Product backlog, goals, and PBIs are clear and understood by the Scrum Team
• Facilitating stakeholder collaboration
• Agile coaching and mentoring of other scrum masters
• Conducting learning and knowledge-sharing sessions
• Promoting Scrum and Agile values and principles in my company and customer organization

Besides project work:
• Have Trainer experience in EPAM QA Bootcamp
• Worked closely with Resource Managers and help to develop QA engineers as a Mentor
• Driver of Sport Community, founder of EPAM Lviv basketball team
• Participated in several PM conferences in Lviv
• Organized and participated in Innovation activities aka weekly Hackathons
• Facilitated scrum training for project teams, UX designers, Project managers and Tech leads
• Facilitated different team-building training for project teams
• Participated in the EPAM PM mentoring program as a mentee
• Former Member and lector of EPAM Lviv Agile community

Past Projects (Edvantis)
Feb-2025 - Present
Project Roles: Agile Coach
Customer & Project Description: [Customer] is one of the leading commercial banks in Ukraine.
It provides a full range of financial services to retail customers, small and medium-sized businesses (SMEs), and large corporate clients. The bank’s core offerings include:
• Everyday banking (accounts, cards, payments)
• Corporate and SME banking (financing, cash management, payroll projects)
• Investment and treasury services
• Digital banking solutions (mobile and online banking)
With strong focus on digital transformation, customer-centric services, and continuous improvement of operational efficiency. It operates a nationwide network and plays a significant role in supporting Ukrainian businesses and the broader economy.
From a partnership perspective, PUMB is typically viewed as a strategic, innovation-oriented client that values:
• scalable and reliable solutions
• data-driven decision-making
• modern Agile delivery practices
Team Size: 4 scrum teams, 34 employees in total(2 discovery teams, 2 delivery teams)
4 Product Owner, Tribe Lead, Tribe Tech Lead, Risk Lead, Chapter Lead
Tools and Technologies:
Java, Java script, Creatio, SQL, .NET and more

Nov-2023 - Dec-2024
Project Roles: Scrum Master, Delivery Manager, Resource Manager
Customer & Project Description: [Customer] is the world leader in digital supply chain transformation. Global retailers, manufacturers and logistics providers leverage [customer] to optimize their supply chains from planning through fulfillment, delivery and returns. [Customer’s] End-to-end unified solution - supply chain operating system for the world - supply chain of the future. It provides an AI/ML-enhanced platform and solutions for retail, manufacturing, and logistics customers around the world. End-to-end, integrated retail and supply chain planning and execution solutions.
My teams were part of Data Platform department and worked on Back End solutions for this supply chain management unified solution.
One team worked on Meta Model solution (Java developers) - work with a meta-model structure, processing, and tooling used throughout the company and company products. It’s a meta-model team with a goal to provide REST services and tooling to the rest of the company to reach meta-driven processing of data and product execution. Basically – product was a set of libraries, services, and tools to represent other models that are typically used by Company.
AND
Another team was focused on Data Modeling of customer’s data models (Data Engineers) - responsible for every step of data flow. Starting from configuring data sources to integrating analytical tools. Complex maintenance and updates of old Data Model configuration/structure per customer needs.
First team was crucial for success of list of other teams that worked with corresponding Data Platform. Second one is rather support of legacy data models.
Team Size: 2 scrum teams of 12 people each, 24 employees in total
Product Owner, Scrum Master, Devops and 10 developers in each team.
Tools and Technologies:
DATA Engineers
SQL (MS SQL, PostgreSQL, Redshift)
DB optimization
ETL/ELT tools
Cloud Platforms: Azure, AWS
Databases: Snowflake, MS SQL Server, Vertica, Access, MySQL, MongoDB, PostgreSQL, OLAP, Mondrian
Data Visualization Tools: Tableau, Power BI, Microstrategy, SSRS
JAVA Engineers
Spring(Core, MVC, Security, AOP, DAO), Spring Boot and more
Java SE 8/11/17 (LTS versions)
Databases: MariaDB, Oracle, MS SQL Server, MySQL, PostgreSQL
Deployment: Docker, Kubernetes, Jenkins, GitHub Actions
Build: Ant/Maven/Gradle
API development and documentation: Swagger, Postman, OPEN Api
Testing: Mockito, JUNIT
Elasticsearch - ELK stack

Past Projects (EPAM Systems)
Feb-2022 - Oct-2023
Roles: Senior Scrum Master, Agile Coach
Customer & Project Description: Global manufacturing company with more than 260,000 employees across 100 locations in 30 countries. The customers list includes 300 of the biggest brands in the world in every market from healthcare, packaging, smartphones and cloud equipment to automotive and home appliances. As a team we implemented software for a different Factories and their pipelines to make life of Factory employees easier, simpler, more effective and productive and decrease time to market for our product.
Team Size: I'm working directly with 2 teams of 16 employees in total + DM, BDAs, Devops and Architect
Overall account has more than 100 employees
Tools and Technologies: Tech stack and tools Backend: .NET core 3.1, MS SQL server, NServiceBus (RabbitMQ), QG unit tests Frontend: Angular 9+ / Angular.JS, AQA and QA: J-Swatter, Postman, Swagger, ADO, SonarQube, jMeter Devops: Jenkins, Sonar, Kubernetes(AWS), Azure

Dec-2018 – Jan 2022
Roles: Scrum Master, Senior Scrum Master, Program Manager
Customer: [customer name] operates the largest truckload freight marketplace in North America. Transportation brokers, carriers, news organizations, and industry analysts rely on [customer name] for market trends and data insights derived from 256 million freight matches and a database of $60 billion of market transactions.
Project: Design and implement Profile and Account functionality - one for all available [CUSTOMER NAME] applications. Additionally, HMM v3 Market Capacity Index - which is basically additional functionality to the existing web platform
Team Size: 2 manual QAs, 2 auto QAs, 2 UX designers, Solution Arch, Devops, 2 BA, 9 Node.js developers.
The project grew into 90 employees and 9 scrum teams + several service teams (UX, DevOps), and worked as Senior Scrum Master and Program Manager.

Tools and Technologies:
Backend:
• Node.js, Koa, AWS batch, Dynamo and Mongo DB, Kinesis, Kafka
Frontend:
• Angular, .NET, D3.js and GraphQL
AQA and QA:
• Cucumber, TestRail, Test Café, AssertThat
Devops:
• New Relic, Jenkins, Sonar, Terraform, Kubernetes

Dec-2011 - Dec-2018
Project Roles: Started as Middle QA > grew into Senior and then QA lead. Final 2 years worked as Project Coordinator and QA Lead
Project: The industry's most comprehensive card-linked offer platform that powers personalized in-store and online shopping programs that build consumer engagement, maximize card spend and create new revenue streams. Platform delivers card-linked offers via multiple digital marketing channels including Websites, online banking, email, mobile, social media and browser apps. Four of the five largest financial institutions, three of the four largest airlines and 60,000 merchant advertisers drive incremental revenue with ‘customer name’ fully-managed, performance-based solutions. The company is headquartered in US.
Team Size: up to 15-20 on EPAM side, and 120 on customer side
Tech Stack: PHP, React, SQL

July 2009 - Nov-2011
Role: Test Engineer - Level 2
Worked on 3 different projects as a Middle QA engineer. Domain: media traffic, content, and sales in the advertisement business. We built a couple of platforms for managing and selling ads, slots, rights and so on.

Aug 2008 - June 2009
Role: Test Engineer - Level 1
Worked on 3 different small-size projects of various business domains.

Education
Graduation Year: 2009
Name of the Education Establishment: Lviv Polytechnic National University
Faculty/College: Computer Technology Automation And Metrology
Degree (diploma): Master/Computer Networks

Graduation Year: 2008
Name of the Education Establishment: SoftServe University
Faculty/College: Quality Control
Degree (diploma): Junior Software Testing Engineer

Graduation Year: 2008
Name of the Education Establishment: Lviv Polytechnic National University
Faculty/College: Computer Technology Automation And Metrology
Degree (diploma): Bachelor/Computer Networks