Денис

Denis Kit
Motivated and polite university student seeking a position as a
Customer Support Specialist. I possess strong technical literacy,
particularly with PC hardware, peripherals, and digital markets
(e.g., Steam, CS skins). My main goal is to apply my communication
Personal Info
skills, patience, and fast-learning abilities to assist customers
[відкрити контакти](див. вище в блоці «контактна інформація»)
e ectively, resolve technical issues, and ensure a high level of
[відкрити контакти](див. вище в блоці «контактна інформація») customer satisfaction in a professional environment.

Links Work Experience

Linkedin Live Chat Operator, NDA, Remote
April 2026 - June 2026
Managed high-volume user interactions via live text chat, ensuring
Skills
prompt, polite, and accurate responses;
Teamwork Handled multiple ongoing chat sessions simultaneously,
demonstrating excellent multitasking and fast typing skills;
Creativity
Resolved customer inquiries and provided clear guidance while
Communication maintaining a high standard of written communication in English
and Ukrainian;
Time management Maintained a positive user experience by addressing issues with
Problem-solving empathy, patience, and attention to detail.

Freelance PC Technician & Hardware Consultant, Freelance, Ivano-
Attention to detail
Frankivsk
Adaptability September 2023 - May 2024
Advising clients on selecting PC components, gaming peripherals,
Languages and digital goods based on their budget and needs;
Assembling custom personal computers, installing operating
English
systems, and con guring essential software;
Russian Diagnosing and troubleshooting hardware malfunctions and
software con icts;
Ukrainian Providing step-by-step after-sales support and basic technical
guidance to non-technical users.
Additional Experience (Projects & Volunteering)