Валерія

VALERIIA ZUBLENKO
PROJECT COORDINATOR | OPERATIONS SPECIALIST | PROJECT SPECIALIST
[відкрити контакти](див. вище в блоці «контактна інформація») · [відкрити контакти](див. вище в блоці «контактна інформація») · [відкрити контакти](див. вище в блоці «контактна інформація») · LinkedIn: Valeriia Zublenko · Warsaw, Poland
Operations and project professional with experience coordinating cross-functional teams, managing complex projects, improving operational processes, and supporting international stakeholders in fast-paced environments. Proven ability to organize workflows, coordinate events and logistics, manage multiple priorities simultaneously, and deliver projects under tight deadlines. Strong communication, problem-solving, and stakeholder management skills gained across international operations, media production, and team management.
WORK EXPERIENCE
Passion UA — CS2 Esports Organisation · Warsaw (Remote)Oct 2025 – May 2026
Project & Operations Coordinator
• Coordinated day-to-day operations for a professional international team, ensuring smooth execution of training schedules, tournaments, travel, and logistics.
• Planned and managed media projects, coordinating players, photographers, production teams, and management to deliver high-quality content on schedule.
• Organized media days, tournament coverage, and promotional campaigns while managing timelines and multiple stakeholders.
• Served as the primary point of contact between management, players, coaching staff, event organizers, and production teams.
• Coordinated travel logistics, accommodation, schedules, and on-site operations during international events.
• Supported process improvements, issue resolution, and operational planning in a fast-paced environment.
• Produced and presented digital content, interviews, and project updates across multiple social media platforms.
Inspectre Solutions — UK / EU (Remote)May 2022 – Oct 2025
Assistant Regional Director (Europe) — progressed from Field Agent → Medical Case Manager (Africa) → Regional Manager (APAC)
• Led an international operations team of 30+ members, overseeing workload planning, performance management, onboarding, and training.
• Managed multiple concurrent projects and 70+ active cases while ensuring quality, compliance, and timely delivery.
• Coordinated communication between clients, healthcare providers, legal professionals, and internal teams across multiple countries.
• Identified opportunities to improve operational processes and team efficiency.
• Prepared reports, monitored KPIs, and ensured service quality across regional operations.
• Recognized as Best Medical Case Manager (Africa, 2023) for outstanding operational performance.
Marketing Agency — Copywriter · Kyiv, Ukraine Feb 2021 – May 2022
• Managed content production projects from planning through delivery.
• Collaborated with designers and marketing teams to execute digital campaigns.
• Conducted market research and audience analysis to support communication strategies.
Fiverr — Freelance Project Coordinator & Content Creator · Warsaw, Poland Jan 2020 – Feb 2022
• Managed 70+ international client projects from initial consultation through final delivery.
• Coordinated timelines, client communication, revisions, and project deliverables.
• Maintained high customer satisfaction, earning Pro status and 100+ positive reviews.
CSL Products — Marketing Assistant · Warsaw, Poland Jun 2019 – Jan 2020
• Supported marketing projects through content creation, competitor research, and client communication.
• Assisted in coordinating website updates and digital campaigns.
EDUCATION
Vistula University — Warsaw, Poland2019 – 2022
Bachelor's Degree in Journalism & Social Media
Relevant coursework:
• Project communication
• Digital communication
• Marketing
• Research
• Media production
• Social media strategy
CORE SKILLS, LANGUAGES & INTERESTS
Project Coordination: Project planning • Stakeholder management • Cross-functional collaboration • Scheduling • Event coordination • Workflow optimization • Process improvement • Risk identification • Documentation
Operations: Operational planning • Team coordination • Logistics • Performance monitoring • KPI reporting • Quality assurance • Conflict resolution •Resource coordination
Tools: Microsoft Office (Advanced) • Google Workspace • Jira • Trello • CRM Systems • Notion • Content management • Basic video editing
Languages: Ukrainian (Native) • Russian (Native) • English (Fluent) • Polish (Intermediate)