Олександр

BA
Business Analyst
[Oleksandr Lapkovskyi]
Junior Business Analyst | Data Analyst | Aviation & Public Sector
Ivano-Frankivsk, Ukraine | [[відкрити контакти](див. вище в блоці «контактна інформація»)]
SUMMARY

Junior Business Analyst with a strong academic foundation in public management, economics, and data analysis, combined with hands-on operational experience in a high-pressure, compliance-driven aviation law enforcement environment. Proven ability to analyze complex processes, gather and translate business requirements into structured documentation, and support cross-functional teams in delivering operational improvements.

Formally trained in Business Analysis (SoftServe Academy) and Data Analytics (Robot Dreams Academy), with practical exposure to BPMN, context diagrams, use case modeling, user stories, stakeholder analysis, and acceptance criteria. Currently pursuing a PhD in Economics and a Master's in Public Management — bringing a rare combination of analytical rigor, regulatory awareness, and technical curiosity to every project.

Eager to apply structured problem-solving, clear documentation skills, and cross-functional communication experience to contribute to impactful software and business transformation projects.

WORK EXPERIENCE

Police Officer — Aviation Department10/2024 – 01/2026
National Police of Ukraine, Aviation Division | Ukraine
Contributed to process documentation and compliance improvements across aviation security operations in a regulated, high-pressure environment
• Elicited and documented operational requirements from aviation security teams, translating frontline needs into structured functional specifications used for process and system improvement initiatives
• Analyzed existing operational workflows across aviation security functions, identified inefficiencies, bottlenecks, and compliance gaps, and proposed process optimization recommendations
• Prepared detailed operational documentation including standard operating procedures (SOPs), incident reports, and regulatory compliance summaries aligned with national aviation authority standards
• Supported cross-functional communication between aviation units, command, airport authority, customs, and immigration — bridging operational and administrative stakeholders
• Collected, consolidated, and analyzed field data and incident statistics, producing structured reports that informed command-level decision making and resource allocation
• Identified operational risks and assessed potential business impact of process changes, supporting evidence-based decision making in a high-stakes environment
• Supported validation and testing of updated procedures and system changes, ensuring compliance with aviation security regulations before full deployment
• Contributed to initiatives reducing manual workload and improving reporting efficiency through process standardization and documentation improvements
• Acted as a key point of coordination during cross-departmental operations, demonstrating strong stakeholder management and communication skills under pressure

Tax Specialist / Risk Analyst06/2026 – Present
PwC Ukraine | Ukraine
Providing tax advisory and risk analysis services within a global professional services environment, supporting clients across regulatory compliance, financial risk assessment, and process optimization
• Conducted tax risk assessments for clients across multiple industries, identifying regulatory exposures and recommending mitigation strategies aligned with Ukrainian and international tax legislation
• Analyzed client financial data and business processes to identify compliance gaps, prepared structured risk reports and advisory memos for senior management and client stakeholders
• Supported due diligence procedures and tax structuring projects, coordinating information flows between legal, finance, and advisory teams to ensure accurate and timely deliverables
• Prepared and reviewed tax documentation and regulatory filings, ensuring adherence to deadlines and compliance with evolving legislative requirements in a high-volume professional environment
• Contributed to internal risk monitoring processes by tracking regulatory changes, flagging potential impact areas, and updating risk registers to reflect current legislative environment
• Collaborated with cross-functional teams on client engagements, translating complex tax and regulatory requirements into clear, structured documentation accessible to non-specialist stakeholders
CORE BA SKILLS

• Requirements Elicitation & Analysis
• Process Mapping (BPMN / As-Is / To-Be)
• Use Case & User Story Writing
• Stakeholder Analysis & Management
• Context Diagrams
• Acceptance Criteria Definition
• Functional Documentation & SOPs
• Gap & Risk Analysis
• Cross-functional Communication
• UAT Support & Validation

TECHNICAL SKILLS

• SQL — data querying & reporting
• Excel / Google Sheets — advanced
• Tableau — data visualization
• draw.io / diagrams.net
• BPMN 2.0 tools (Camunda, bpmn.io)
• Programming fundamentals
• Web Design basics (HTML/CSS)
• Microsoft Office Suite

SOFT SKILLS

• Analytical Problem Solving
• Stress Resistance & composure under pressure
• Teamwork & Collaboration
• Attention to Detail
• Adaptability & Fast Learning
• Structured & Clear Communication
• Time Management
• Critical Thinking

LANGUAGES

• Ukrainian — Native
• English — Advanced(C1)
• Polish — Basic

EDUCATION

Business Analyst10/2025 – 04/26
SoftServe Academy | SoftServe Academy 02/2026 – 04/2026
Data Analyst2025 – 03/26
Robot Dreams Academy | Robot Dreams Academy 10/2025 – 03/2026
PhD in Economics09/2025 – Present
Economics | Precarpathian University 09/2025 – Present
Master's Degree08/2023 – 12/2025
Public Management & Administration | Precarpathian University 2023 – 2024
Bachelor's Degree09/2019 – 06/2023
International Economic Relations | Precarpathian University 2019 – 2023
Bachelor's Degree09/2019 – 06/2023
Internationa Law | Precarpathian University 2022 – 2025
Web Design2016 – 2019
IT-Elit School | IT-Elit School, Ivano-Frankivsk 2016 – 2019

TOOLS & PLATFORMS

• Jira / Confluence
• draw.io / diagrams.net
• Camunda Modeler (BPMN)
• Google Workspace
• Tableau / BigQuery
• VS Code