Юлія

YULIIA BALABUKHA
HR & TALENT OPERATIONS SPECIALIST

HR & Talent Operations Specialist with hands-on experience managing
the full employee lifecycle in fast-paced IT companies. Experienced in
recruitment, onboarding, performance management, compensation
reviews, employee relations, HR process development, and operational
support. Successfully built HR documentation, coordinated internships,
CONTACT managed offboarding processes, and collaborated directly with company
leadership on people operations and internal process improvements.
[відкрити контакти](див. вище в блоці «контактна інформація») Passionate about creating efficient HR systems and supporting business
Telegram: @yuliatrigger growth through structured people management.
[відкрити контакти](див. вище в блоці «контактна інформація»)
WORK EXPERIENCE
Ukraine (remote)
HR & Operations Manager at SoftDoes
linkedin July 2025 - Present (2026)
Managed the full employee lifecycle for a team of 50+ employees from hiring
to offboarding.
SKILLS Conducted recruitment for 15+ technical and non-technical positions.
Led employee onboarding and adaptation processes.
HR Organized and coordinated internship programs for multiple departments
and successfully onboarded new hires.
Full-cycle Recruitment
Conducted probation reviews, performance evaluations, and salary review
Employee Onboarding discussions.
Employee Offboarding Prepared and maintained HR documentation, SOPs, internal policies, and
process documentation.
Talent Acquisition Managed employee relations, conflict resolution, and sensitive HR cases.
Performance Review Coordinated payroll preparation, compensation calculations, overtime
tracking, and contractor payments.
Compensation Review
Optimized HR processes to improve operational efficiency and reduce
Employee Relations administrative workload.
Collaborated with company leadership on organizational development and
Internship Management
people strategy.
HR Documentation Participated in budgeting, HR cost optimization, and workforce planning.
Supported the implementation of an internal HR platform by documenting
HR Operations
and transferring HR processes.
HR Administration Organized employee engagement initiatives, English learning programs, and
internal communication activities.
Operations
Managed equipment requests, employee access, onboarding
Payroll Coordination documentation, and compliance with internal policies.
Budget Tracking Conducted exit interviews and coordinated offboarding procedures.

Process Optimization Head of Recruiting at ComeBack Agency
Cross-functional January 2025 – June 2025
Collaboration Led and coordinated a team of four recruiters.
Managed recruitment processes across multiple departments
Internal Communications simultaneously.
Vendor Coordination Mentored and onboarded new recruiters and recruitment interns.
Conducted regular 1:1 meetings, performance reviews, and provided
Recruiting continuous feedback.
Boolean Search Distributed workload, monitored recruitment KPIs, and ensured timely
hiring.
X-Ray Search
 Improved recruitment workflows and standardized internal hiring
Candidate Screening
processes.
Interviewing Collaborated directly with department heads to define hiring
LinkedIn Recruiting strategies and recruitment priorities.
Participated in final interviews for key positions.
Tools Oversaw internship programs, evaluated trainee performance, and
made hiring recommendations.
Microsoft Office
Supported employer branding initiatives and candidate experience
Google Workspace improvements.
PeopleForce Recruiter at ComeBack Agency
ClickUp July 2024 – December 2024
Managed the full recruitment cycle for technical and non-technical
CRM Systems
positions.
ChatGPT Sourced candidates using LinkedIn Recruiter, Boolean Search, X-Ray
Search, job boards, and other sourcing platforms.
Conducted CV screening, HR interviews, and candidate assessments.
LANGUAGES Coordinated interview processes with hiring managers.
Maintained communication with candidates throughout the
Ukrainian - Fluent recruitment process.
English - Intermediate (В1+) Prepared job descriptions and published vacancies across multiple
platforms.
Built and maintained talent pipelines for future hiring needs.
Ensured a positive candidate experience at every stage of the
recruitment process.

KEY ACHIEVEMENTS
Built and implemented HR documentation and SOPs from scratch.
Developed structured onboarding and offboarding procedures.
Standardized internship and evaluation processes across
departments.
Reduced recruitment and HR operational costs through process
optimization.
Led HR process documentation for the implementation of an internal
HR platform.
Improved employee onboarding experience and internal HR
documentation.
Worked directly with the CEO on HR operations, organizational
improvements, and strategic people initiatives.

COURSES
Hillel IT School - IT
Recruitment & HR
2024

EDUCATION
Zaporizhzhia National
Technical University
2021 - 2025
International Tourism and Economy