Svitlana

SVITLANA SHYIKA
Tel: (438) 340 4469 Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
PROFESSIONAL SUMMARY: Experienced sales and operations professional with expertise in international trade, customer service, and business development. Proven track record in client relations, export management and logistics coordination. Multilingual candidate seeking opportunities to apply their diverse professional experience in a dynamic, growth-oriented company.
PROFESSIONAL EXPERIENCE (Canada)
John F. Kennedy High School 2026
Learning French (level 4)
• Full-time education
Optimum plus INC (Canada)
Work on weekends 2026
• Providing customer consultations on furniture selection
• Managing inventory and monitoring product availability
• Organizing product displays in the warehouse
• Processing sales and payments
• Generating invoices and handling orders
• Tracking logistics and coordinating furniture delivery
• Maintaining cleanliness and order in the sales area
• These skills ensure effective customer service and optimization of warehouse processes.
S.V. Immigration INC. (Canada)
Operations Coordinator | October 2022 – January 2026
• Manage document workflow and client communications for immigration services
• Develop and implement company growth strategies
• Create and process invoices and maintain client database
• Provide immigration documentation consultation to clients
• Coordinate work processes and handle customer inquiries via email and phone

UBILER SHOP-MACIEJ KUREK (Poland)
Sales Consultant | November 2021 - August 2022
• Executed sales operations and promotional activities
• Managed inventory control and cash register operations
• Processed invoices, including duty-free documentation
• Coordinated merchandise purchasing

DRYF SP.z.o.o (Poland)
Recruiter July 2021 - November 2022
• Maintained and expanded client database
• Created and managed recruitment advertising campaigns
• Processed official documentation
• Developed employer partnerships

LLC Galtrade (Ukraine)
Sales Representative November 2020 - July 2021
• Acquired and managed new customer accounts
• Developed and implemented sales strategies
• Organized merchandising at points of sale
• Monitored accounts receivable

Factory LLC Lasoschi (Ukraine)
Product Manager February 2018 - September 2019
• Implemented sales plans and analyzed production needs
• Managed inventory levels and stock control
• Negotiated and executed commercial contracts
• Coordinated logistics operations

LLC TERMINAL VUD (Ukraine)
Export Sales Manager | July 2013 - November 2015
• Negotiated international supply contracts
• Managed product quality certification process
• Coordinated with customs brokers and logistics providers
• Monitored accounts receivable

EDUCATION
• Przykarpacki University of Stefanyk (2009 - 2011) Management Studies
• Stryian Art College (2005 - 2008) Art Studies
LANGUAGES
• English: Fluent
• French: Beginner
• Ukrainian: Fluent
• Russian: Fluent
• Polish: Fluent

TECHNICAL SKILLS
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook etc.)
• OneDrive
• Various Accounting Software
• CRM tools

CERTIFICATIONS
• Accounting and Auditing Certification (2013)
• Driver's License (2013)