Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/19360767/

Досвід роботи

Administrative associate

з 10.2024 по нині (1 рік 10 місяців)
Adler Technology, Remote (Public and business services)

▸Acted as first point of contact for internal stakeholders and external vendors, responding to inquiries and resolving issues promptly to maintain zero disruption to leadership activities and service delivery.
▸Performed high-volume data entry across ERP, Google Sheets, and Excel platforms, sustaining a 99.8% accuracy rate over 12 consecutive months.
▸Managed executive calendars, scheduled meetings, and coordinated logistics across multiple concurrent workstreams with zero scheduling conflicts.
▸Drafted, reviewed, and routed official correspondence, memos, letters, and reports, ensuring accuracy, professionalism, and timely turnaround.
▸Maintained a comprehensive document control system for contracts, policies, and vendor agreements, improving retrieval speed and audit readiness.
▸Prepared executive-level reports using advanced Excel functions (VLOOKUP, pivot tables) to support data-driven decision-making.
▸Supported procurement coordination by validating vendor records, tracking approvals, and liaising with suppliers on delivery timelines.
▸Handled sensitive customer and organizational records with strict adherence to data protection and confidentiality protocols.

Data base administrator

з 07.2024 по 06.2026 (2 роки)
Atlantic Mall, Remote (Hotel and restaurant industry)

▸Processed 800+ daily data entries across retail and logistics platforms while sustaining a 99.8% accuracy rate.
▸Managed customer and administrative email queues, resolving inquiries and complaints within defined SLA timelines with a consistently professional tone.
▸Built an Excel macro to automate duplicate-record detection, reducing manual review time by 35%.
▸Developed Standard Operating Procedures (SOPs) for data entry and administrative workflows, improving team onboarding efficiency and consistency.
▸Coordinated scheduling, logistics, and follow-up communication across departments, ensuring no scheduling conflicts across concurrent activities.
▸Prepared meeting minutes, internal memos, correspondence logs, and filing registers to support administrative operations.
▸Liaised with accounts and procurement teams to validate supplier information and facilitate timely purchase approvals.

Operations manager

з 04.2018 по 08.2024 (6 років 5 місяців)
Mizurix Global Resources Ltd, Remote (Auto business and auto service)

Management of the business model, staff, customers, reports, financial transactions and the entire supply chain of automobile servicing oil

Додаткова освіта та сертифікати

HIPAA Compliance: A Complete Guide, Alison

2025, 1 month
Сертифікат

Introduction to Data Science, Cisco Networking Academy

2024, 1 month
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Virtual Assistant, ALX

2025, 3 months
Сертифікат

Знання і навички

• Ability to work in multitasking mode
• Data management
• Understandability
• Time management
• Technical support for users
• Customer orientation
• User Bitrix24
• Management of CRM
• Google Docs
• Google Drive
• Management of transport logistics
• Knowledge of warehouse logistics
• Property management
• Management of construction projects
• Office Productivity
• Data & Operations
• Documentation management
• Customer Support
• Administrative work

Знання мов

Англійська — вільно

Додаткова інформація

Administrative and customer support professional with a proven record of 99.8% data accuracy and a 35% reduction in processing time through workflow automation. HIPAA-certified, with additional training in Virtual Assistance and Data Science. Skilled in Zendesk, HubSpot, ERP systems, and advanced Excel, with strong SLA-driven performance in remote-first environments. Available immediately for full-time remote roles in customer support, administration, logistics coordination, or data management.