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Досвід роботи

E-commerce Operations Manager

з 09.2025 по 08.2026 (1 рік)
E-commerce, Дистанційно (Роздрібна торгівля)

• Operational Management: Independently managed the full operational cycle of an e-commerce project and ensured the execution of key operational processes — from supply and inventory management to order processing and delivery coordination.
• Data Operations: Worked with operational data related to products and orders, updating and verifying information, ensuring data consistency across different operational systems, and identifying discrepancies.
• Order Management: Coordinated the order lifecycle, including preparing data for order fulfillment, providing the necessary information for shipment, and monitoring delivery statuses.
• Inventory Control: Regularly monitored inventory levels at warehouses in Poland and Ukraine, analyzed replenishment needs, and planned quantities for upcoming shipments.
• Logistics Operations: Coordinated the movement of goods within an international supply chain — from a supplier in the United States through a warehouse hub in Poland to Ukraine; monitored international shipment statuses.
• Financial Operations: Calculated operational expenses and product costs, monitored financial metrics for orders, and verified that expenses complied with the terms and rates agreed with operational partners.

Life Guard

з 06.2018 по 02.2019 (9 місяців)
Carnival Cruise Line (USA, Florida), Дистанційно (Туризм)

• Worked under an international contract as part of an English-speaking team on board cruise ships operating in the USA and the Bahamas.
• Monitored guests and children around the pool areas to ensure compliance with safety rules and company procedures.
• Coordinated with the team during emergency situations according to international safety procedures.
• Maintained company safety standards and provided immediate assistance when required.

Освіта

Rivne Institute of Slavonic Studies

English Philology, Рівне
Вища, з 2014 по 2016 (2 роки)

Знання і навички

• Data Operations
• Excel та Google Sheets
• Financial Operations
• Order Management
• Inventory Control
• Process Operations
• Logistics Operations

Знання мов

Англійська — вище середнього

Додаткова інформація

I have hands-on experience managing and coordinating operational processes within an e-commerce project, including working with operational data, order management, inventory control, supply coordination, and international logistics. I use Excel and Google Sheets to process, verify, and analyze operational data. I have a systematic approach to business processes, strong attention to detail, and hands-on experience independently managing the operational cycle. I am developing my career in Business Operations and seeking a Junior Business Operations Specialist position where I can apply my practical operational experience in a professional business environment.