Сервет

SERVET ISAEV
Head of Information Technology | IT Security & Compliance | Infrastructure & Service Management

Long-standing Festo career: IT leadership, information security, compliance and service-oriented business
support.

Kyiv, Ukraine LinkedIn: Servet Isaev | LinkedIn
Email: [відкрити контакти](див. вище в блоці «контактна інформація») Crimean Tatar|Turkish: Native
Phone: [відкрити контакти](див. вище в блоці «контактна інформація») English: Professional | Ukrainian/Russian: Fluent

PROFESSIONAL SUMMARY
Senior IT leader with more than 30 years of experience with Festo and deep understanding of an international manufacturing business.
Combines strategic ownership of IT services with hands-on infrastructure administration, support of business-critical services,
Microsoft 365, server and network environments. Strong focus on IT Security, information security, compliance, access governance,
corporate standards, business continuity and stable user support under challenging conditions. Valuable as a coordinator between local
business needs, regional IT teams, external providers and Festo corporate requirements.
CORE COMPETENCIES
IT Leadership IT Security Compliance & Governance

Information Security Infrastructure Management Microsoft 365

Access Management Cybersecurity Awareness Windows Server

Network Administration Business Continuity Incident & Risk Management

Service Delivery Vendor Management Stakeholder Management

Digital Workplace Service Availability Cross-border Coordination

Mailbox & Identity Governance Corporate Standards Crisis-oriented Support

CAREER POSITIONING

Management & Business Value Security, Compliance & Continuity

• Reliable local IT leader within an international Festo • Support of IT Security, access governance, standards
structure. and compliance processes.
• Practical understanding of business needs, service • Focus on critical service availability, risk control and
processes and Customer Service. business continuity.
• Experience coordinating local, regional and external • Stable IT operations under increased complexity and
support teams. pressure.
• Strong institutional memory, stability and long-term • Orientation toward secure, standardized and
ownership of results. controlled IT operations.

TECHNICAL & OPERATIONAL FOCUS

Infrastructure & Services Risk & Stability

• Microsoft 365, digital workplace, mail services and • IT Security awareness, compliance mindset, risk
collaboration tools. control and corporate standards support.
• Windows Server, network components, local • Business continuity, service availability, incident
infrastructure and user support. response and operational stability.
• Access management, user accounts, mailbox • Coordination of vendors, service partners and
governance and coordination with international IT teams.
OneIdentity/corporate processes.
 SERVET ISAEV

PROFESSIONAL EXPERIENCE
FESTO UKRAINE — Kyiv, Ukraine
Head of Information Technology / IT Manager
1994 – 2026
Scope & Responsibilities
• Managed company IT infrastructure and day-to-day technology operations to support business processes.
• Ensured availability and continuity of business-critical IT services: workplaces, servers, networks, mailboxes, collaboration tools and digital
workplace services.
• Administered Microsoft 365, corporate services, user accounts, access rights, mailboxes and local IT components.
• Supported IT Security, information security, compliance requirements, access governance and corporate operational standards.
• Controlled service stability, supported incident response, risk review, business continuity and post-incident follow-up actions.
• Coordinated external service providers, service partners, regional and international Festo IT teams.
• Contributed to local IT initiatives, infrastructure improvements, process standardization and user support.
• Partnered with business functions, management and Customer Service to maintain stable operations under challenging conditions.

Key Achievements
• Built Festo Ukraine’s corporate IT infrastructure from the ground up: secure LAN/WAN, servers, workplaces, mobile devices, VPN and full
integration into the global Festo environment with IT/IS Security monitoring. Maintained availability of critical services and business
continuity for Festo Ukraine during periods of increased complexity.
• Implemented secure corporate IP telephony / VoIP, achieving a major reduction in international communication costs while improving
service flexibility and availability.
• Led migration from legacy 1C systems to SAP ERP, including finance-related processes, supporting business continuity and alignment with
global corporate standards.
• Implemented Single Sign-On (SSO) and centralized identity management for secure access to network resources and business applications,
enabling remote and Home Office work.
• Supported rollout and business adoption of SAP C4C CRM for sales, Customer Service and customer relationship management processes.
• Introduced Power BI based online statistics and business process dashboards, improving management visibility, KPI tracking and data-
driven decision making.
• Advanced the modern Digital Workplace through Microsoft 365, Teams, SharePoint, OneDrive, access governance, secure collaboration and
coordination with international Festo IT teams.

ADDITIONAL VALUE FOR EMPLOYER

Strengths Career Focus

• Deep knowledge of international manufacturing • Resilience in crisis conditions with focus on stability
business and international corporate culture. and service availability.
• Ability to quickly understand risks, priorities and • Business-oriented IT leadership with practical hands-
critical dependencies of IT services. on approach.
• Strong communication with management, users, • Ready to apply experience in IT Manager, IT
vendors and international teams. Operations, Service Delivery, IT Security /
Compliance support roles.

EDUCATION & CERTIFICATIONS
Education:
Samarkand State University
Degree in Applied Mathematics
Samarkand, Uzbekistan (1991)

Certificates and training records:
Information Security in Practice - Festo
Cyber Security Web-Based Training 2026 WorkBetterTogether (EN) - 2024
Virtual Academy, 2019

WorkBetterTogether (EN) - 2025 Information Security 2022 SharePoint 2016 - Final Test

SharePoint 365 - Final Test Teams 365 - Final Test Outlook 2016 - Final Test

Outlook 365 - Final Test OneDrive 365 - Final Test OneNote 2016 - Final Test

OneNote 365 - Final Test Planner 365 - Final Test Certificate Digital Workplace Expert