Діана

[відкрити контакти](див. вище в блоці «контактна інформація»)
Diana Harmouch LinkedIn
Project Manager Telegram
[відкрити контакти](див. вище в блоці «контактна інформація»)
Kraków, Lesser Poland Voivodeship, Poland

Project Manager with a background in SaaS, startups, and digital products. Experienced in leading
cross-functional collaboration, coordinating international teams, and turning ideas into structured, deliverable
projects. Strong in stakeholder communication, process documentation, project planning, and risk
management. Fluent in English (C2), with experience working with clients and partners across Europe, Asia, Latin
America, and MENA.

Skills
• Project lifecycle (SDLC)
• Agile (Scrum, Kanban)
• Waterfall basics
• Scope, timeline & risk management
• Stakeholder management
• Cross-functional collaboration
• Process documentation
• Demo presentations
• Workshop & webinar facilitation
• International client communication
• English (C2)
• Jira • Confluence • Miro • Trello
• Zendesk
• Salesforce
• MS Office
• Slack • Teams
• Google Workspace
• Virtualization software

Relevant Experience
Project Manager, Old Barrel – Beer Catalogue Web Application Nov 2025 - July
2026
Kraków
•Managed the delivery of a web-based beer catalogue application as Project Manager of a cross-functional team
consisting of UX/UI, frontend, backend, data analyst, and QA roles.
•Developed end-to-end project documentation, including the scope outline, communication plan, risk register
and other supporting artifacts.
•Defined project scope, milestones, backlog priorities, sprint objectives, timelines, and risk mitigation strategies
using Agile and Waterfall approaches.
•Facilitated planning sessions, coordinated weekly team meetings, tracked project progress and dependencies.
•Analyzed project requirements and collaborated with the team to evaluate feature implementation based on
business objectives and technical feasibility.

Pre-sales Engineer, StarWind Inc. (SaaS company) Feb 2022 to May 2024
Kraków
•Acted as a technical bridge between sales, product, and support teams to ensure timely issue resolution and
alignment on client needs.

I hereby consent to the processing of this CV and the personal data contained within, by anyone who receives this
document for the sole purpose of considering my application for employment opportunities, following Article 6.1(a) of
GDPR (EU) 2016/679. Diana Harmouch Page 1
Diana Harmouch

•Delivered PoC demos, installation walkthroughs, and technical consultations for over 150 global clients
(Europe, Asia, Latin America, MENA) ensuring smooth implementation and high product adoption rates.
•Produced and maintained internal documentation, as well as process guides and feature requests in
Confluence and Jira, supporting knowledge management across R&D and product teams.
•Wrote over 80 detailed sizing guides and technical brochures, using Salesforce and Live Optics reports to
manage client information and deliver personalized content.
•Led educational webinars and Q&A sessions on product topics, strengthening client engagement and
increasing visibility through organic web traffic.
Operations Coordinator, NetyMed (medical startup) Sep 2021 to Dec 2021
Kyiv
•Coordinated onboarding for 10+ international suppliers, managing communications, document flow, and
timelines.
•Acted as a liaison between the vendor network and internal operations, coordinating restocks and resolving
supply issues to minimize delays.
•Provided comprehensive administrative support by scheduling meetings, organizing detailed vendor and
convention lists, and efficiently managing legal documents.
•Managed back-end site administration on Shopify, resulting in an increase in site traffic and improved user
experience.

Education

Bachelor of Arts (Hons) 2017 to 2020
Ryerson University, Canada
Major: International/Global Studies
Minor: Economics

Additional Education
Project Management
Mate Academy

Leadership & Community Projects
Volunteer Jan 2023 to Present
Festiwal Czango w Polsce
• Contributed ideas and support to cultural initiatives promoting traditional music and dance.
• Participated in community events and collaborated with organizers on selected activities.

Volunteer Event Coordinator, Community Centre “Prastora” (NGO) Jul 2024 to Oct 2025
Kraków
• Coordinated and executed events with external partners and participants (up to 50 attendees), managing logistics,
supplies, and on-site operations to ensure smooth delivery
• Led and delivered original community initiatives, including: Kaliady (winter solstice concert with live music, food, and
dance), Mystical Evening (themed lecture series with interactive elements), and experimental folk dance workshops.

I hereby consent to the processing of this CV and the personal data contained within, by anyone who receives this
document for the sole purpose of considering my application for employment opportunities, following Article 6.1(a) of
GDPR (EU) 2016/679. Diana Harmouch Page 2