Владислав

Vladyslav Bohoslavskyi, 33 years old

📍 Remote
📍 email: [відкрити контакти](див. вище в блоці «контактна інформація»)
📍: [відкрити контакти](див. вище в блоці «контактна інформація»)
📍 Telegram: Vlad300592

Profile

Specialist with over 8 years of experience in sales, customer support, and training. Worked
with international clients in multicultural environments (China, Vietnam). Strong
communication skills with team management experience.

Currently developing in Customer Success / Sales / Team Leadership направлениях.

Key Skills

 Strong written and verbal communication
 Patience and empathy
 Fast problem-solving ability
 Conflict resolution skills
 Basic understanding of product/service
 Experience with CRM, chats, and helpdesk tools

WORK EXPERIENCE

Team Leader
Paripesa.bet (1 year)
05.2025 – 05.2026

 Managed support/sales team
 Monitored KPIs and employee performance quality
 Trained and onboarded new employees
 Improved team efficiency and customer satisfaction
 Implemented new communication tools (VOIP services, Telegram channels, etc.)

Sales Manager (FinTech)
Fintech Harbor Consulting (1 year)
04.2024 – 04.2025

 Worked with international clients in FinTech
 Conducted negotiations and closed deals
 Managed client database and relationships
 Handled inbound and outbound leads
 Met and exceeded sales targets
 Collaborated with support and analytics teams
English Teacher
Marie Curie 2, Vietnam (1 year)
03.2023 – 04.2024

 Conducted classes fully in English
 Worked with children aged 5–15
 Improved students’ spoken English
 Maintained engagement and discipline in class

ESL Teacher
Lisa English, China (3 years)
02.2019 – 01.2022

 Taught English in an international environment
 Developed learning materials
 Improved students' speaking skills

Sales Manager
Milton Group, Kyiv (1 year)
11.2017 – 11.2018

 Consulted clients on products
 Achieved sales targets
 Worked with CRM systems
 Closed deals (guided clients to purchase)

Customer Support Representative
Bi Online Solutions, Kyiv (1 year)
01.2017 – 11.2017

 Responded to inquiries via chat, email, social media, and phone
 Assisted in resolving issues (payments, access, delivery, etc.)
 Worked with CRM systems
 Supported clients until resolution
 Escalated issues to developers or managers

EDUCATION

Cherkasy State Technological University
Computer Systems Engineering
CERTIFICATES

IELTS General — 7.5
TESOL 120h

LANGUAGES

Ukrainian — fluent
Russian — fluent
English — fluent