Ikput

BUTT MOSES MOSES
Customer Support | Sales & Lead Generation | Virtual Assistant | Digital Operations
UAE | t.me/mosesbutt | [відкрити контакти](див. вище в блоці «контактна інформація»)
PROFESSIONAL SUMMARY
Detail-oriented and adaptable professional with experience across customer support, sales, lead generation, digital content evaluation, data handling, and administrative support. Previous TELUS rater/annotator experience strengthened my ability to analyze digital content, follow detailed guidelines, maintain accuracy, and process information efficiently. Strong communicator with a customer-focused mindset, quick to learn new systems, and comfortable working independently in remote environments.
CORE COMPETENCIES
Customer Support • Sales & Lead Generation • Prospect Research • Virtual Assistance • Data Entry & Management • Digital Content Evaluation • CRM Support • Client Communication • Objection Handling • Solution Selling • Google Workspace • Microsoft Office • Administrative Support • Quality Control • Problem Solving • Time Management • Remote Collaboration
PROFESSIONAL EXPERIENCE
TELUS — Rater / Annotator
• Evaluated digital content against detailed guidelines and established quality standards.
• Processed and reviewed information with a high level of accuracy and consistency.
• Maintained focus and productivity while working independently within structured workflows.
• Adapted quickly to new tools, processes, and task requirements.
SALES & DIGITAL MARKETING
• Conducted prospect research and supported lead-generation activities to identify potential clients.
• Engaged prospects through professional communication and customer-focused sales conversations.
• Applied objection-handling and solution-selling techniques to understand customer needs.
• Supported social media marketing and organic audience-growth activities.
• Organized prospect and client information to support effective follow-up.
VIRTUAL ASSISTANT / CUSTOMER SUPPORT
• Responded to customer inquiries clearly, professionally, and with a solution-focused approach.
• Managed data, files, and administrative information while maintaining accuracy.
• Prioritized multiple tasks and deadlines in a remote working environment.
• Maintained clear client communication and supported day-to-day administrative operations.
EDUCATION
Higher National Diploma (HND)
LANGUAGES
English — Fluent