Ivanna

IVANNA GOGA
Design Project Coordinator · Operations Manager · Project Manager
[відкрити контакти](див. вище в блоці «контактна інформація») · [відкрити контакти](див. вище в блоці «контактна інформація») · Lviv, Ukraine · [відкрити контакти](див. вище в блоці «контактна інформація»)
Open to Hybrid / Office / Remote · Open to relocation (EU)

PROFILE
Junior Project/Operations professional with hands-on experience coordinating digital projects across design, fintech, e-
commerce, and marketing (SEO/PPC). Background includes a design course alongside project management practice, and a
natural interest in the design process itself — comfortable in design reviews, briefing designers, and translating business and
client goals into clear creative tasks. Leadership style is collaborative rather than top-down: builds trust with the team,
supports designers' growth, and works alongside specialists as a peer who removes blockers rather than a strict supervisor.
Coordinates cross-functional teams of 3–5 people (Design, Frontend, Backend, QA) across multiple concurrent projects,
applying Agile/Scrum practices and a client-first communication style. Proficient in Jira, ClickUp, Confluence, Figma basics,
and CRM systems. English B2 (Upper-Intermediate).

WHAT I BRING
• Design-aware coordination — comfortable reviewing design work, giving structured feedback, and bridging designers
with developers, marketers, and clients.
• Collaborative team style — supports colleagues' growth and efficiency, builds team buy-in instead of directive
management.
• Multi-project coordination — manages several concurrent workstreams (design, dev, marketing) without losing sight of
deadlines or client needs.
• Client & stakeholder communication — runs discovery calls, status updates, and expectation management with a
consistently positive, long-term relationship track record.

EXPERIENCE

Strong Junior Project Manager · Digitum
Mar 2026 – Present · Ukraine · Full-time
• Coordinated design and development on a gamification product, acting as the link between the design team and
developers to keep visual/UX decisions aligned with technical delivery.
• Facilitated Scrum and Kanban ceremonies — sprint planning, backlog grooming, and retrospectives — with a focus on
keeping the team aligned rather than directing top-down.
• Tracked milestones across concurrent projects and proactively resolved blockers so designers and developers could keep
momentum.
• Acted as main point of contact for stakeholders: requirements discovery, scope alignment, and status reporting.
• Maintained project documentation — user stories, acceptance criteria, meeting records — keeping design and dev
context in sync.
• Key skills: Team Coordination, Scrum, Agile, Design–Dev Collaboration, Stakeholder Management, Risk Management.

IT Project Manager & Sales Manager · iWeb Digital Agency
May 2025 – Jan 2026 · Lviv, Ukraine · Remote · Full-time
• Coordinated 5 concurrent digital projects spanning SEO, PPC, and web development, aligning design, marketing, and
technical teams around shared timelines.
• Owned and maintained the CRM system: tracked leads, task statuses, and full client communication history.
• Coordinated tasks across developers, designers, and marketing specialists using ClickUp and Jira.
• Prepared website audit presentations covering UX, SEO, and technical findings for clients — translating design and
technical issues into clear client-facing recommendations.
• Ran client discovery calls: gathered requirements, clarified scope, and provided regular progress updates.
• Built long-term client relationships — clients consistently returned for repeat engagements.
• Key skills: CRM, Client Communication, Multi-Project Coordination, SEO/PPC domain knowledge, Agile.

Lead Generation Manager · Insiders IT Company
Jan 2025 – Apr 2025 · Remote · Full-time
• Generated and qualified leads via UpWork; managed end-to-end client communication through to deal closure.
• Prepared customized service proposals tailored to individual client needs and project scope.
• Applied SDLC basics to align client expectations with technical delivery capabilities.

• Maintained ongoing client relationships to drive repeat business and referrals.
• Key skills: Lead Generation, Client Relations, Proposal Writing, B2B Communication.

SKILLS & TOOLS
Design Collaboration: Design briefing & review, working with Figma files (viewer level), UX/visual feedback, design–dev
handoff
Coordination & Delivery: Agile (Scrum, Kanban), Sprint Planning, Backlog Management, Task Decomposition, Risk
Management, Multi-project Coordination
Tools: Jira · Confluence · ClickUp · Trello · Notion · Figma (viewer) · Slack / MS Teams · Google Workspace · CRM
Systems · UpWork
Client & Stakeholder: Requirements Gathering, Discovery Calls, Scope Management, Status Reporting, Change Requests
Documentation: User Stories, Acceptance Criteria, Project Reports, Meeting Minutes, Website Audit Presentations
Domain Awareness: Client–Server basics, Web & Mobile SDLC, SEO/PPC, Fintech & E-commerce
Languages: Ukrainian — Native · English — B2 Upper-Intermediate

EDUCATION
Junior Bachelor of Software Engineering
European University, Mykolaiv Branch · Sep 2020 – Jul 2024
Design Course
Fundamentals of UX/UI and visual design