Nataliia

NATALIIA PATRIARKH
Administrative Assistant | Project Assistant | Operations Assistant | Program Support

Mykolaiv, Ukraine | Available for remote work
[відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація»)

PROFESSIONAL PROFILE

Administrative and operations professional with 15 years of experience in administrative management, coordination of work processes, executive support, personnel coordination, documentation and reporting.

Extensive experience working directly with company management, coordinating teams, monitoring task completion, organizing meetings and work processes, managing business correspondence, and communicating with employees, clients, partners and contractors.

Strong organizational, communication and coordination skills, with a high level of responsibility, attention to detail and the ability to manage multiple tasks simultaneously. Quick to adapt to new responsibilities, digital tools and working environments.

Motivated to apply my professional experience in the humanitarian and non-governmental sectors, providing administrative, operational and project support to programmes aimed at assisting people and communities affected by the war.

KEY COMPETENCIES

- Administrative and operational support
- Executive and management support
- Administrative support for projects and programmes
- Coordination of work processes and teams
- Meeting and event organization
- Task monitoring and follow-up
- Documentation and business correspondence
- Report and working document preparation
- Data management and internal databases
- Communication with partners, suppliers and contractors
- Client and staff communication
- Staff recruitment, onboarding and coordination
- Organizational and logistical support
- Digital tools and MS Office

PROFESSIONAL EXPERIENCE

RalkoTechnik LLC — Executive Assistant / Assistant to the Company Director
2020 – Present
Current status: leave due to martial law

Since 2020, providing administrative and organizational support to the company director and coordinating day-to-day operational matters and internal processes.

Key responsibilities:

- Providing administrative and organizational support to the company director
- Coordinating day-to-day operational matters
- Monitoring the completion of assignments and work tasks
- Monitoring staff performance and responsibilities
- Communicating with employees, partners and contractors
- Managing documentation and business correspondence
- Preparing information, reports and working materials
- Organizing meetings and work processes
- Resolving administrative and organizational issues

WEB TEC LLC, Mykolaiv
IT Specialist
06/2015 – 04/2018

- Providing administrative support for projects
- Working with international internet companies
- Developing and supporting internet-based projects
- Working with databases and internal systems
- Communicating with stakeholders and coordinating work processes

PR Agency LLC
Regional Development Manager / Acting Head of Department
12/2013 – 09/2014

- Organizing and coordinating the department’s work
- Recruiting, training and coordinating staff
- Assigning tasks and monitoring their completion
- Preparing reports
- Communicating with clients and conducting negotiations
- Managing the client database and work processes
- Organizing business trips and opening new centers

«Zolota Pidkova» Fishing & Recreation Complex
Manager / Operations Manager
02/2012 – 10/2013

- Managing staff and organizing day-to-day operations
- Recruiting employees
- Organizing guest reception and customer service
- Providing administrative and logistical support
- Organizing events
- Maintaining documentation and reports

“Inhul” Hotel, Mykolaiv
Deputy Director
03/2011 – 01/2012

- Organizing hotel operations
- Managing and supervising staff
- Recruiting employees
- Monitoring service quality
- Organizing guest reception and accommodation
- Supervising restaurant operations

APK “Ariana-M” LLC
Grain Trading Manager
07/2010 – 12/2010

- Purchasing and selling grain crops across Ukraine
- Managing a team of up to 15 employees
- Conducting negotiations and concluding contracts
- Organizing product shipments to Ukrainian ports
- Working with clients and contractors

VN-Trade LLC
Head of Commercial Department
07/2008 – 05/2010

- Organizing the work of the commercial department
- Managing relationships with corporate clients
- Conducting negotiations with senior company executives
- Preparing and supporting contracts
- Conducting presentations and business meetings
- Managing business documentation

EDUCATION

Admiral Makarov National University of Shipbuilding
Mykolaiv, Ukraine
2003 – 2008

Degree: Specialist
Field: Economics and Entrepreneurship
Specialization: Finance

DIGITAL SKILLS

MS Office: Word, Excel, PowerPoint, Access, Outlook
CRM: Bitrix24 — client database management, information organization and workflow support
Microsoft Teams
Zoom
Google Meet
Google Drive
Email and digital communication tools

LANGUAGES

Ukrainian — Fluent
Russian — Fluent
English — B1 (Intermediate); currently studying with a teacher and improving professional English

ADDITIONAL INFORMATION

Driving licence — Category B
Available for full-time employment
Open to professional training and development
Comfortable working in multidisciplinary teams