Олексій

Oleksii Konts
Operations & Product Delivery Specialist

PROFILE
Product-minded Operations & Technical Delivery Specialist with
3+ years of multi-faceted experience launching early-stage
startups from 0-to-1, mapping product architecture, and
coordinating software development teams.
Proven track record in translating ambiguous business
requirements into clear technical flows, designing systems, and
managing end-to-end delivery. CONTACT DETAILS
Combines a data-driven analytical mindset with strong execution LinkedIn:
agency—adept at turning operational chaos into scalable, metric- [відкрити контакти](див. вище в блоці «контактна інформація»)
driven systems. Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)

CORE COMPETENCIES & TECH STACK
Product & Systems Analysis: Requirements Gathering, Customer Development (CustDev), Product
Roadmapping, MVP Scoping, Edge-Case Logic, Acceptance Criteria, UI/UX Wireframing
Process Architecture & Modeling: Standard Operating Procedures (SOPs), Workflow Optimization,
Knowledge Base Architecture
Automation & Data Integration: Make.com, Zapier, Postman, Insomnia (REST APIs), Google Analytics 4
(GA4), Looker Studio
Project Management & QA: Agile/Scrum, Delivery Coordination, Backlog Prioritization, Technical
Documentation, Manual QA Testing, Hotfix Coordination
Corporate & Financial Ops: US Entity Formation (C-Corp, LLC), Commercial Banking Setup, Merchant
Gateways (Stripe), Investment Docs (SAFE, Term Sheets)
Tools & Software: Notion, Jira, Confluence, Figma, Balsamiq, Trello, Shopify, Google Workspace
Languages: English (Upper-Intermediate / B2+), Ukrainian (Native), Russian (C1)

WORK EXPERIENCE
CEO Assistant & Project Assistant
AMS Pilot (B2B SaaS) | Oct 2025 – Jun 2026
Assisted the CEO in driving business operations, leading project delivery, and securing investment funding.
Executive & Administrative Support: Managed CEO calendar, prioritized executive meetings, facilitated
internal syncs, and produced actionable meeting summaries and follow-ups.
Corporate Infrastructure & Operations: Led legal entity formation for a US C-Corp, including corporate
bank account setup, compliance alignment, and credentials management.
Fundraising & Investor Relations: Executed cold/warm investor outreach campaigns and organized
company attendance at WebSummit, securing a top selection out of 3,000 startups to pitch live on stage.
Created pitch decks, SAFE agreements, and Term Sheets; managed partner relationships with
investment brokers; ultimately securing investor offers providing 29 months of operational runway.
Product Delivery & Client Management: Executed manual QA testing, conducted product
demonstrations for clients and key stakeholders, managed client onboarding/support, and performed
competitor analysis to drive roadmap decisions.

Co-Founder & Product Manager
Marklie.com (B2B SaaS) | Jan 2025 – Oct 2025
Owned the full product lifecycle from market validation and system architecture to technical delivery and
investor relations.
System Architecture & Automation: Designed automated data workflows using Make.com and Zapier;
validated REST API endpoints using Postman and Insomnia; built performance dashboards in Looker
Studio.
Requirements & UI/UX Design: Designed core product logic, user onboarding flows, low/high-fidelity
wireframes (Baslamiq), and UI/UX design in Figma; documented detailed screen logic and acceptance
criteria for engineering team.
Technical Project Management: Acted as the primary Subject Matter Expert (SME); managed sprint
backlogs, prioritized tasks, and oversaw developer execution to ensure on-time delivery.
Customer Development & Fundraising: Conducted customer development, product demo, and
discovery calls with prospective agency clients and CEOs; created pitch decks and presented to early-
stage investors to secure funding.
Internal Workspace Setup: Centralized company documentation, SOPs, and credentials in Notion,
setting up structured project databases and team access for smooth onboarding and cross-team
collaboration.

Project Coordinator & Operations Lead
90 Day Challenge (Fitness App) | Dec 2024 – Jun 2025
Responsible for internal team workflows, QA standards, and the end-to-end customer support architecture.
Operations & Knowledge Architecture: Built the team’s central workspace in Notion;
created Kanban workflows, operational SOPs, and structured team onboarding.
Customer Support Infrastructure: Architected the customer support system from the ground up, serving
as the primary escalation point for user issues and managing financial transactions/chargebacks.
Quality Assurance & Delivery: Performed manual QA testing, documented technical bugs, and
coordinated hotfixes directly with the software development team.

Entrepreneur & E-Commerce Business Owner
Self-Initiated Projects (E-commerce) | Jan 2023 – Nov 2024
Owned the end-to-end launch and operation of an international e-commerce business, driving digital
storefront development, performance marketing, and global vendor supply chains.
Legal & Banking Infrastructure: Formed a US legal entity (LLC) and established corporate banking,
merchant gateways, and payment processing infrastructure.
Digital Storefront & Analytics: Built high-converting Shopify storefronts and configured Google Analytics
4 (GA4) tracking to analyze user conversion funnels and optimize store performance.
Performance Marketing & Research: Conducted product and market research to identify high-margin
niches, executing multi-channel ad campaigns across Meta (Facebook/Instagram), TikTok, and Google
Ads.
Operations & Supply Chain: Partnered directly with overseas suppliers to manage product sourcing,
automated order fulfillment workflows, and created optimized product sales listings and copy.

Shift Manager & Crew Trainer
McDonald's | Mar 2023 – Jun 2024
Accountable for floor operations, shift scheduling, and maintaining strict quality assurance and performance
metrics in a high-paced environment.
Operations & Team Leadership: Supervised shift operations and up to 12 team members simultaneously,
managed staff schedules, and onboarded new hires with structured training programs.
Quality Assurance & Inventory: Maintained strict health and safety compliance, managed stock
inventory using FIFO standards, and inspected vendor deliveries under tight performance metrics.