Особисті дані приховані

Yehor volokitin
IT Project Manager
Summary
IT Project Manager with 5 years of experience in the tech sector across QA, customer
support, and project delivery. Over the past 2.5 years successfully coordinated and
managed web development projects for Swedish and Nordic clients. Led a portfolio of up to
7 concurrent projects, collaborating with cross-functional teams of 3-5 specialists to deliver
high-quality solutions on time and within scope.
Experience
LinkedIn Jul 2025
Jul 2026
Project Manager
[відкрити контакти](див. вище в блоці «контактна інформація») 1 yr Marknadsdatagruppen (Sweden, remote, contract)
+ Managed delivery of web projects for Nordic media and real estate clients,
UA: [відкрити контакти](див. вище в блоці «контактна інформація») gathering requirements, planning, estimating, managing risks, communicating
with stakeholder

PL: +48 5 4 7 54 01 1 1 + Managed a portfolio of up to 7 concurrent projects (3 active deliveries, 4 in
maintenance), led cross-functional teams of 3-5 (developers, QA, designer)

+ Acted as the single point of contact between Swedish clients and the team:
Skills negotiated scope and priorities, protected the team from constantly shifting ad-
hoc requests, reducing context-switching and keeping deliveries on schedule

Project Management + Managed a critical billing incident affecting automated payments: documented
the system-wide failure, coordinated root-cause analysis with developers, and
Kanban, backl g & p i o
r ority management, drove a phased recovery plan to restore withdrawals for affected clients

estimation, risk management, scope + Scoped a performance/SEO objective into a prioritized backlog, decomposed it
control, status repor ting, stakeholder into technical tasks, delegated across the dev team, and tracked it to completion

management, requirements + Prepared an end-to-end client proposal (SEO-traffic transfer, co-branded
documentation, client communication newsletter launch): phased deliverables with third-party dependencies and
GDPR/compliance risks flagged before kick-off
Tools Jan 2024 Project Coordinator
r o
Ji a, C nfluence, Red mine, Trello, Slack, Jun 2025
Qase, Azure DevOps, WordPress 1 yr 6 mos JulyAgency
(hands-on: plugins, bug fixes, content
support), custom CMS, WPML, Google + C oordinated web projects for client-facing platforms bac log management, : k

Search Console, Swagger (API),
sprint preparation, and tic et wor flows in Jira and edmin
k k R e

Microsoft 365, AI tools (Claude,
+ Bridged internal teams (design, development, product) and external clients,

keeping communication and delivery flow smooth

ChatGPT)
+ Identified and resolved communication and feedback gaps that put timelines at

risk

D omains Mar 2023 Customer Support Specialist
Web devel po ment & migrations, media Jan 2024
platforms, multilingual delivery, QA 11 mos Hu exo
b

processes, customer suppor t
+ Provided first-line support for a M system handled technical, account, and
CR :

product complaints for an international user base, resolving issues directly where
possibl
anguages
e

L + E scalated unresolved bugs into the dev wor flow by creating Jira tic ets and
k k

flagged them to the PM for sprint plannin g

English + Shared recurring user feedbac with the product team, contributing to product
k

Inte rmediate (B1+) - improving toward improvements
B2 Sep 202
May 2023
1
Manual A Engineer Q

U krainian 1 yr mos
8
Hu exo
b

Native
+ D esigned and executed test cases functionality, usability, cross-browser
( /

Polish mobile performed regression testin
); g

Introduced Qase as the team s test management tool, integrating it with A ure
Elementary - improving toward B1
+ ' ' ' z

DevOps to speed up manual and automated testin g

+ C ollaborated with developers and cross-functional teams on defect reporting,
verification, and process improvements
References
Education Certi ications
& f

Sergei Belinski
r s r n


Jul 2026 G oogle Project Management Pro essional f
CTO at Ma knad datag uppe Present course at oursera C – certification

LinkedIn - link



Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
May 2026 Claude 101
May 2026 course at Anthropic ducation certification
E –

Mar 2023 B usiness Analysis. BAsics.online
Apr 2023 course at Art of BA – certification

20 5
1
Medical Degree
202 1
V.N. Kara in Khar iv National University, Faculty of Medicine
z k