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Anastasiia Kryshtopova Odesa, Ukraine

[відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація»)

PROFESSIONAL SUMMARY

US Logistics professional with 1 year and 2 months of experience working in the American trucking industry, including 5 months as a Team Leader.

Experienced in daily communication with US-based Owner-Operators and truck drivers, handling logistics-related documentation, commercial trucking insurance,
driver information, and problem-solving.

Strong English communication skills (C1), confident in professional communication and negotiation, and comfortable working with large amounts of information and
making decisions under pressure.

Highly motivated to transition into Truck Dispatching and develop expertise in load booking, rate negotiation, route planning, freight markets, and truck profitability.

WORK EXPERIENCE
HR Manager / Team Leader

US Logistics Company (Fox Carriers)| 15/06/2025 – Present

Worked in the US trucking and logistics industry for 1 year and 2 months.
Communicated daily in English with Owner-Operators, truck drivers, and US-based business
representatives.
Built and maintained professional relationships with drivers and Owner-Operators.
Consulted drivers and Owner-Operators regarding company requirements, processes, and documentation.
Handled a high volume of requests and communicated with multiple people simultaneously.
Identified problems and found appropriate solutions in time-sensitive situations.
Worked with commercial trucking insurance and related documentation.
Checked driver information, background checks, MVRs, and other documents.
Coordinated with different departments to resolve driver-related and operational issues.
Followed up on pending tasks and documentation.
Maintained accurate information in TMS, CRM, Airtable, Bitrix, and Excel.
Worked independently and prioritized tasks according to urgency and business needs.
Team Leader — 5 months
Coordinated the daily work of an HR team.
Helped team members resolve complex cases and communication issues.
Monitored task completion and deadlines.
Trained and supported new employees.
Checked the quality and accuracy of completed work.
Helped improve internal workflows and communication.
Took responsibility for solving problems and making decisions when needed.

US LOGISTICS KNOWLEDGE
US trucking industry
Owner-Operator communication
Driver relations
Commercial trucking insurance
Driver documentation
MVR & background checks
TMS systems
CRM systems
Communication with US-based professionals
Understanding of basic trucking operations
Fast-paced logistics environment

DISPATCHER-RELATED SKILLS
Professional communication with drivers and Owner-Operators
Negotiation and persuasion
Problem-solving
Decision-making
Multitasking
Route and task coordination
Time management
Attention to detail
Working under pressure
Fast learning
Information analysis
Customer-oriented approac
CRM & Digital Skills
CRM systems
TMS
Airtable
Bitrix
Microsoft Excel
Microsoft Office
Fast adaptation to new software
Personal Skills
Result-oriented
Communicative
Responsible
Self-motivated
Goal-oriented
Stress-resistant
Fast learner
Multitasking
Time management

LANGUAGES

English — C1

Ukrainian — Native

Russian — Fluent