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[відкрити контакти](див. вище в блоці «контактна інформація»)
Iryna Chaplia
Senior Technical Writer at DataCore Software
[відкрити контакти](див. вище в блоці «контактна інформація») Kyiv, Kyiv City, Ukraine
(LinkedIn)

Summary
Top Skills
Technical Publication I'm a results-driven and tech-savvy professional with 8 years of
Technical Documentation experience in the software industry. I'm comfortable using tools like
Basics AI Microsoft SharePoint, Teams, Google Docs, Confluence, Jira, and
Slack to keep projects running smoothly and teams connected.I’ve
Languages worked as a Technical Writer, with a solid background in editing,
English (Full Professional) academic writing, technical writing, and copywriting. I also have
Ukrainian (Native or Bilingual) experience in media and communications, and I always aim to
Polish (Professional Working) deliver clear, high-quality documentation.I'm certified in Google
Turkish (Elementary) Cloud and always looking to stay up to date with the latest tech. My
focus is on creating content that's easy to understand, helpful for
Certifications users, and supports business goals.
Google Cloud Fundamentals for
AWS Professionals
Baseline: Infrastructure Experience
Google Cloud Computing
Foundations: Data, ML, and AI in
DataCore Software
Google Cloud
Senior Technical Writer
Google Cloud Computing
May 2025 - September 2026 (1 year 5 months)
Foundations: Cloud Computing
Fundamentals Kyiv

Google Cloud Computing · Develop and maintain technical content, including technical articles,
Foundations: Infrastructure in product documentation, how-to guides, and other materials that explain
Google Cloud
complex software and infrastructure concepts clearly to technical audiences.
· Adapt and restructure existing StarWind content to align with DataCore’s
editorial, technical, and content standards following the acquisition, ensuring
consistency in terminology, structure, tone, and product messaging.
· Research, write, edit, and proofread technical and marketing content,
including product pages, success stories, blog posts, email content, and social
media materials, adapting technical information for different audiences and
communication channels.
· Use Microsoft Copilot and ChatGPT as editorial tools to support
proofreading, identify inconsistencies and potential AI-generated writing
patterns (“AI slop”), and improve clarity while maintaining technical accuracy
and human-written quality.

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· Collaborate with product managers, engineers, developers, and
marketing teams to gather technical information, verify product details, and
translate complex DataCore technologies and product capabilities into clear,
accurate, and useful content.

StarWind Inc.
Technical Writer
October 2018 - May 2025 (6 years 8 months)
Kyiv, Kyiv City, Ukraine

• Collaborate with cross-functional teams, including developers,
engineers, and product managers, to create and maintain accurate and user-
friendly technical documentation for software products.
• Write and edit technical content, including user manuals, installation
guides, release notes, and technical articles.
• Conduct thorough research to gather information and ensure the
accuracy and clarity of the documentation.
• Create technical diagrams in Excel to illustrate the results of the
benchmarking tests, as well as their description.
• Work closely with subject matter experts to understand complex
technical concepts and translate them into easily understandable language for
end-users.
• Continuously improve documentation processes and standards to
enhance the overall quality and usability of the product documentation.
• Provide feedback and recommendations for improving the user
experience based on user feedback and usability testing.
• Write "how-to" guides for technical writing aligned with StarWind's
strategy.
• Develop clear and informative landing pages, product pages, success
stories, email content, social media texts, and blog posts to effectively convey
software and hardware product features to various audiences.
• Design text for banners and promotional materials to maintain brand
consistency and drive engagement.
• Review and proofread technical articles written by other team members
to ensure consistency, accuracy, and adherence to company standards.
• Work with a marketing team to plan and implement content strategies,
ensuring messaging aligns with broader company goals and ongoing
campaigns.

Freelance
Literary translator

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August 2022 - September 2022 (2 months)
• Translated the book titled "A Clay Plate Is Rolling" by Ukrainian ceramist
artist Zoya Predko from the Ukrainian language to English.
• Ensured accuracy, cultural sensitivity, and linguistic fluency in the translated
text.
• Collaborated with the author and editor to maintain the integrity of the original
work while adapting it to the target language.

NGO Open Policy Foundation
Translator
September 2017 - September 2018 (1 year 1 month)
Kyiv, Kyiv City, Ukraine

• Provided translation services for various projects, focusing on legal and
policy documents.
• Ensured accurate and faithful translation of texts from Ukrainian to English.
• Collaborated with the team to meet project deadlines and deliver high-quality
translations.

Slovis LLC
Advanced Academic Writer
May 2015 - August 2017 (2 years 4 months)
Kyiv, Kyiv City, Ukraine

• Produced academic papers and articles on various topics, adhering to
academic writing standards and guidelines.
• Conducted extensive research and synthesized information from multiple
sources.
• Mentored and proofread the texts of other academic writers.
• Ensured proper citation and formatting according to the required referencing
styles.

Education
Taras Shevchenko National University of Kyiv
Master's degree, History · (2013 - 2015)

Taras Shevchenko National University of Kyiv
Bachelor's degree, History · (2009 - 2013)

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