Особисті дані приховані

ANASTASIIA HROMADCHUK
Operations Coordinator

CONTACT WORK EXPERIENCE
PHONE
Operations & Account Coordinator
NDA | 2024–2026
EMAIL Coordinated day-to-day operations and client
support activities for a portfolio of approximately
20 active clients.
Managed high-volume operational requests and
PROFESSIONAL SUMMARY
account-related processes while maintaining
Operations and Client Support Specialist with
accuracy and service quality.
1.8+ years of experience coordinating client
requests, maintaining operational processes, Prepared monthly reports, reconciliations, and

managing documentation, reporting, and operational summaries using Google Sheets.
supporting partnerships in a fast-paced digital Monitored transactions, verified records, and
environment. Experienced in working with followed up on outstanding payments with
multiple stakeholders, handling high volumes
partners and clients.
of operational tasks, maintaining accurate
Maintained documentation and prepared
records, and ensuring smooth day-to-day
agreements based on internal templates.
business operations. Quick learner with strong
Identified operational issues and escalated
organizational skills and attention to detail.
improvement opportunities to management.
Coordinated communication between clients,

SKILLS management, and internal teams to ensure
timely execution of requests.
Operations Coordination
Client Support & Relationship Assisted with onboarding and setup of new

Management partner workflows and operational processes.
Project Coordination Communicated with international partners in
Process Improvement English via written correspondence.
Documentation Management
Supported business development activities,
Google Sheets & Reporting
including partner communication, commercial
Data Verification & Reconciliation
discussions, and process coordination.
Partner Communication
Problem Solving
Assisted recruitment efforts by sourcing

Time Management candidates, maintaining communication, and
Cross-functional Collaboration supporting hiring processes.

Additional Experience
Recruitment Support
Sourced candidates through LinkedIn, job boards, and professional communities.
Conducted candidate communication and interview scheduling.
Supported hiring managers throughout recruitment activities.

Digital Marketing Support
Worked with Facebook Ads Manager.
Monitored campaign performance and key marketing metrics.
Collaborated with designers and prepared creative briefs.
Analyzed campaign results and supported optimization activities.