Христина

KHRYSTYNA BOICHUK
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)

SUMMARY
Project Manager with over 4 years of experience in web project coordination and business process
optimization. Started as an Account Manager and evolved to a manager of the Web Development
Department, playing a key role in building and scaling the team and coordinating project delivery. Skilled
in cross-functional collaboration, stakeholder communication, project coordination, and business process
management aimed at improving delivery efficiency and overall team performance.

KEY SKILLS
• Fluent English (written and spoken)
• Project planning and coordination from initiation to closing
• Scheduling, organizing, and facilitating internal and external client meetings
• Designing, implementing, and optimizing business processes for sales and web development teams
• Creating, updating, and standardizing project and process documentation to ensure consistency and
accuracy
• Drafting project-related communications and reporting to stakeholders
• Collaborating with cross-functional teams (Delivery, Sales, Finance, HR)
• Team management, task assignment, and performance monitoring
• Quality assurance, compliance, and risk management within project delivery
• Client relationship management and relationship management, ensuring satisfaction and service quality

CASES
• Intech - modern catalog for construction equipment
• Гарант-плюс - catalog for a manufacturer of paving stones and landscaping products
• APE-EES - corporate website for the Parents’ Association of the European School of Strasbourg
• Талановиті - corporate website for a charitable non-governmental organization
• Zvizda - e-commerce website for a decorative cosmetics brand
• Garden City - website for a townhouse residential complex
• A-park - landing page for a commercial business centre

WORK EXPERIENCE
Web Development Project Manager, Marketing Agency DigitalArt Oct 2024 - July 2026
Oversaw end-to-end website development projects, managing processes from initial sales to
delivery. Led the design and implementation of business processes, built and scaled the team, and
improved service quality to boost client satisfaction.

Developed and optimized business processes for website sales and development, improving
team efficiency and workflow consistency
Created and managed project documentation, including plans, timelines, and progress reports
for stakeholders

Managed projects from initial client engagement to development completion, ensuring on-time
delivery and quality standards.
Optimized sales-to-development handoffs, reducing delays and enhancing team collaboration
Coordinated cross-functional teams by assigning tasks and monitoring progress to ensure
successful achievement of project objectives

Key Achievements:

Built and scaled a high-performing project team, increasing delivery capacity and fostering
effective internal collaboration
Enhanced service quality, resulting in a measurable increase in client satisfaction
Increased client satisfaction to 90% by implementing process improvements and proactive
project management
Standardized project workflows, creating scalable and repeatable processes across the
Department

IT Project Manager, Web Agency WebVatra Aug 2023 - Sep 2024

Managed full-cycle web development projects, overseeing cross-functional teams, ensured
effective client communication. Contributed to process optimization and the implementation of a
standardized project delivery framework.

• Defined project scope, goals, and deliverables in collaboration with stakeholders
• Set tasks for the team, tracked progress, and ensured timely delivery of milestones
• Monitored project budgets, risks, and timelines to maintain delivery efficiency
• Facilitated regular status meetings and provided progress updates to clients
• Managed internal documentation and reporting for all project phases
• Supported quality assurance and compliance with internal standards
• Participated in the development and implementation of business processes for web
development, optimizing workflows and team efficiency

Account/Project Manager, LLC "Nostres Digital Solutions" Mar 2021 - Aug 2022

Coordinated and facilitated meetings with clients to align on project goals, priorities, and next
steps
Prepared and maintained cooperation agreements and project documentation
Monitored client accounts and ensured timely payments and financial accuracy
Acted as a key communication point between clients and internal teams, maintaining
transparency and trust
Defined tasks for the project team, tracked progress, and ensured timely delivery of deliverables
Prepared and presented regular project status reports to clients, highlighting achievements,
risks, and next actions

EDUCATION
Master of Law, V.Stefanyk Precarpathian National University, January 2020
Ivano-Frankivsk