Andrii

ANDRII BEREZIN
Date of Birth: May 6, 2005
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)

PROFESSIONAL EXPERIENCE
Client Support Manager
AVN Logistics | Transportation & Logistics
March 2025 – September 2025
• Responding to complex customer inquiries and handling customer complaints.
• Developing and improving customer support systems and tools.
• Analyzing and evaluating customer satisfaction levels and developing measures to improve the customer
experience.
Logistics Operator
Botanic Flower Group | Retail
November 2024 – March 2025
• Coordinating and managing logistics processes.
• Monitoring and analyzing logistics performance indicators.
• Communicating and interacting with suppliers and customers.
• Resolving conflict situations.
• Monitoring the implementation of plans and assigned tasks.
• Researching and monitoring new methods and technologies in the logistics industry.
Conveyor Operator
Cargill | Agricultural Industry
December 2023 – October 2024
• Following established procedures and quality standards.
• Adapting effectively to changing working conditions.
• Managing time efficiently and working effectively under high workloads.
• Monitoring the quality of completed work and operational processes.
• Continuously developing professional knowledge and skills.
• Setting priorities to ensure efficient completion of tasks.

KEY SKILLS
• Communication Skills
• Organizational Skills
• Analytical Thinking
• Problem-Solving Skills
• Customer Support
• Logistics Coordination
• Process Monitoring
• Supplier and Customer Communication
• Conflict Resolution
• Time Management

EDUCATION
Odesa National Maritime University
Odesa, Ukraine | Graduation Year: 2026

LANGUAGES

• English — Advanced
• Ukrainian — Native

Available for interviews in English.