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Technical Operations, Infrastructure Specialist

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Technical Operations, Infrastructure Specialist, спеціаліст технічної підтримки
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RUSLAN BOVT
Technical Operations & Infrastructure Specialist
Limassol, Cyprus
Phone (Cyprus): [відкрити контакти](див. вище в блоці «контактна інформація») — WhatsApp, Telegram
Phone (Ukraine): [відкрити контакти](див. вище в блоці «контактна інформація») — Telegram, Viber
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
LinkedIn: [відкрити контакти](див. вище в блоці «контактна інформація»)

Professional Summary:
Technical Operations and Infrastructure Specialist with 7+ years of experience in IT, combining hands-on expertise in server and web infrastructure, AdOps, digital advertising, QA, and technical integrations. Experienced in managing VPS/VDS environments, domains, DNS, SSL/TLS, PWA/WebView products, advertising infrastructure, and related technical systems.

Over 4 years of hands-on experience in functional and user-focused testing of web, PWA, and WebView products, including regression testing, cross-platform testing, bug reporting, troubleshooting, and collaboration with development teams.

Experienced in coordinating technical tasks, preparing technical specifications, setting priorities, and improving operational processes. Strong problem-solving mindset, quick to learn new technologies, and comfortable taking ownership of technical challenges.

CORE TECHNICAL EXPERTISE
Infrastructure & Server Administration:
Linux, Windows, VPS/VDS, Nginx, Apache, DNS, SSL/TLS, Cloudflare, VPN, virtual machines, Docker, server deployment and migration, backups, IP and domain management, ISPmanager, HestiaCP, FASTPANEL, BrainyCP.
Mail Infrastructure:
Mailcow, Exim, Dovecot, Rspamd, SOGo; mail server configuration and troubleshooting, mailbox management, mail delivery troubleshooting, backup and restore operations.
Web Technologies:
HTML, CSS — hands-on website development from scratch; JavaScript and PHP — practical working knowledge; PWA and WebView technologies.
QA & Testing:
Functional Testing, Exploratory Testing, Positive & Negative Testing, Regression Testing, Retesting, Cross-Browser Testing, Cross-Platform Testing, Physical Device Testing, Test Scenarios, Checklists, Bug Reporting, Defect Reproduction, Expected vs. Actual Results, Chrome DevTools (Console, Network), HTTP status codes, JavaScript/CSS error investigation, frontend and network-related issue investigation.
QA / Task Management Tools:
Jira — practical experience with creating, updating, and managing tickets.
APIs & Automation:
REST API fundamentals, cURL, API keys and tokens, Cloudflare API, hosting provider APIs, advertising service APIs, PWA service APIs, technical integrations.
Practical experience automating repetitive operational tasks using Google Apps Script, APIs, and scripts, including data synchronisation and status-management workflows.
Databases:
SQL/MySQL — basic practical experience with database inspection, server-related database operations, configuration checks, and database backup/restore tasks.
Version Control & Development Tools:
Git, GitHub, GitLab, Visual Studio Code, Notepad++, Cyotek.
Advertising & Analytics:
Google Ads, Facebook Ads, Google Analytics, Google Tag Manager, Google Search Console, Google Merchant Center, Google Shopping, Semrush, AppsFlyer, Firebase, Google Play Console.
Google Workspace & Automation:
Google Sheets, Google Drive, Google Apps Script.
PWA / Mobile & Product Tools:
PWA.Group, PWA.Market, ZM Apps, iRent Market, ONYX, WebView.app, Cocos.
Web & Marketing Platforms:
Tilda, Ecwid, LPgenerator, Mobirise, SmartSender, SendPulse.
Networking & Remote Tools:
Proxifier, TeamViewer.
Design & Visual Tools:
Figma, Pixso, Photoshop, Monosnap.

Languages

Ukrainian: Native
English: Working knowledge; currently improving through regular lessons and speaking practice.

Education

Kyiv National University of Trade and Economics
Specialist Degree — Commodity Science and Expertise in Customs Affairs, 2017

Additional Education

National Defense University of Ukraine named after Ivan Cherniakhovskyi
Military Training Program — Lieutenant, 2016

Driving Licence: Category B

PROFESSIONAL EXPERIENCE
International Product IT Company — NDA
Technical Operations / Infrastructure / AdOps Specialist
March 2019 – Present
1. Technical Operations & Infrastructure
• Administration, configuration, monitoring, and troubleshooting of VPS/VDS and web server environments across Linux and Windows.
• Hands-on experience managing and supporting infrastructure across approximately 35 servers and 700+ domains.
• Hands-on experience with Nginx, Apache, DNS, SSL/TLS, Cloudflare, VPN configurations, virtual machines, and server control panels including ISPmanager, HestiaCP, FASTPANEL, and BrainyCP.
• Deployment, configuration, and maintenance of web servers and related infrastructure, including domains, IP addresses, DNS records, SSL certificates, and hosting environments.
• Hands-on troubleshooting of production infrastructure, including web services, DNS, SSL/TLS, mail systems, Docker-based services, server control panels, and network-related issues.
• Practical experience with basic infrastructure security, including firewall configuration, access control, Fail2Ban, SSL/TLS management, backup procedures, and mail security.
• Monitoring service availability, server performance, and reliability, as well as troubleshooting infrastructure, DNS, SSL, and web server issues.
• Management of hosting environments, domains, IP addresses, proxies, backups, and other supporting technical infrastructure.
• Website and service migrations between servers, including configuration, validation, and post-migration troubleshooting.
2. Web Operations & Technical Integrations
• Website development from scratch using HTML and CSS, as well as website configuration, code cleanup, and technical optimisation. Practical working knowledge of JavaScript and PHP.
• Practical experience with Tilda, Ecwid, LPgenerator, Mobirise, PWA technologies, SmartSender, and SendPulse.
• Development and web tools: Visual Studio Code, Notepad++, and Cyotek.
• SEO optimisation, including keyword research, on-page technical improvements, and optimisation for medium- and high-frequency search queries.
• Configuration and management of App IDs, API keys, tracking integrations, push notifications, and postbacks for analytics and conversion tracking.
• Practical experience with Google Sheets, Google Drive, Google Analytics, Google Search Console, Google Tag Manager, and related web and analytics tools.
3. QA & Product Testing
• 4+ years of hands-on functional and user-focused testing of web, PWA, and WebView products.
• Performed functional, exploratory, positive and negative, regression, and retesting across different product releases and updates.
• Conducted cross-browser and cross-platform testing across Windows, macOS, and Android, including testing on physical devices provided by the company.
• Independently explored product functionality, user flows, and edge cases to identify defects without predefined test cases.
• Created testing scenarios and practical checklists based on product functionality and testing requirements.
• Prepared detailed bug reports including steps to reproduce, expected and actual results, screenshots, and screen recordings.
• Reproduced reported defects, verified fixes after development changes, and performed regression testing to ensure related functionality remained stable.
• Used Chrome DevTools for Console and Network analysis, HTTP status code checks, identification of JavaScript/CSS errors, problematic files and code lines, and frontend and network-related issue investigation.
• Prepared structured feedback, technical specifications, and recommendations for developers covering bug fixes, UX improvements, and product functionality.

Products Tested
• PWA.Group — 2022 – Present
• PWA.Market — March 2024 – Present
• ZM Apps — March 2025 – Present
• iRent Market — June 2025 – August 2026 (project completed)
• ONYX — April 2026 – Present

4. Digital Advertising & AdOps
• Hands-on experience managing Google Ads campaigns, including Search campaigns, across Tier-1 and CIS markets, with approximately 5–17 campaigns managed simultaneously.
• Campaign setup, launch, monitoring, optimisation, keyword research, negative keyword management, and performance analysis.
• Practical experience with Facebook Ads, managing approximately 5–10 campaigns simultaneously.
• Technical operations supporting digital advertising, including domains, landing pages, tracking, postbacks, analytics, proxies, App IDs, API keys, and supporting infrastructure.
• Experience with Google Analytics, Google Tag Manager, Google Search Console, Semrush, AppsFlyer, Firebase, and other advertising and analytics tools.
Certification
Web Layout — Basic Level
Skillbox 2.0
Issued: March 2025
Certificate ID: 37849

5. Team Leadership & Coordination
• Task estimation, prioritisation, deadline planning, and breaking work into sprints.
• Workload distribution across technical specialists and web/layout developers.
• Preparation of technical specifications and clear implementation requirements for development and technical tasks.
• Monitoring task progress, delivery timelines, and overall execution to ensure requirements and deadlines are met.
• Supporting team members in resolving technical issues and blockers during task execution.
• Reviewing implemented solutions, validating results, and providing technical recommendations and feedback.
EARLIER PROFESSIONAL EXPERIENCE
LLC “A-PROJECT” — a-elektro.com.ua
Internet Marketing Manager / Content & SEO Manager
September 2017 – May 2018
• Managed Google Ads and Google Shopping campaigns, including campaign setup, keyword research, and ongoing optimisation.
• Worked with Google Analytics, Google Merchant Center, Google Tag Manager, and Google Search Console.
• Managed product feeds for Google Merchant Center and supported website analytics and advertising tracking.
• Performed website audits, on-page and off-page SEO activities, content optimisation, and keyword research.
• Created and managed email marketing campaigns using SendPulse.
• Supported SMM activities and developed social media pages for company projects across Facebook and Instagram.
• Worked with website content, basic graphic editing, and digital marketing materials.
• TECH MEDIA GROUP
Website Editor (Project-Based Internship)
February 2017 – April 2017
• • Managed and edited website content based on technical specifications.
• Researched and prepared materials for specialised online publications and worked with regulatory and legal documentation.
• LLC “Legal Gazette”
Copywriter — Internship
April 2017 – June 2017
• • Prepared and edited web content and supported content-related tasks for online publications.
• GLOBAL SPIRIT
Promoter
March 2016 – October 2016

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