Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/2020352/

Досвід роботи

Business Operations / Program Manager

з 10.2025 по нині (1 рік 2 місяці)
International Technology Group (NDA), Дистанційно (Оборонно-промисловий комплекс)

Context: International group of technology companies operating in several jurisdictions (UK, EU, Ukraine), with distributed management and engineering teams.

Role: Program Manager for business operations: leading cross-functional programs across Engineering, Procurement, HR, Legal and Finance, and building the group’s management system from the ground up.

Result: Established a unified governance framework for the group, launched the ISO 9001 certification program across group entities, and created transparent ownership and access models.

The following activities were implemented:

Quality management system and ISO 9001 certification program across group entities: structure, timeline, coordination of external consultants and certification bodies.
Document hierarchy for the whole group (policies, procedures, SOPs, templates) with clear ownership and a gap analysis.
Package of 16 corporate policies for supplier qualification on a government procurement portal.
Organizational structure and interaction matrix between group companies: roles, responsibilities and handoffs.
RACI ownership models and regular role-based access control (RBAC) reviews with project managers.
ERP/CRM implementation initiatives: translating business requirements into workflows and structured reporting.

Summary of activities:

Program management. Planning and coordinating cross-functional initiatives, tracking milestones, dependencies and risks.
Governance. Designing processes, standards and documentation rules hands-on, not just delegating them.
Communication. Aligning stakeholders across companies, countries and departments; regular status reporting to the COO.
External partners. Coordinating consultants, certification bodies and service providers.
Continuous improvement. Identifying gaps in processes and proposing practical, non-bureaucratic solutions.

Program Coordinator, ERP LIMS Modernization Program

з 07.2023 по 05.2025 (1 рік 11 місяців)
Octapharma, Дистанційно (IT)

Project:
Rollout of a LIMS System, migration to LabVantage 8.7 with in-house enhancements across 3 sites, ensuring GxP compliance, audit-ready documentation and alignment between IT, laboratory teams and the vendor.

Context: Multi-country implementation of Laboratory Information Management System (Austria, Sweden, France) for a pharma company.
Role: Coordinated multiple technical streams, managed vendor deliverables, tracked milestones and risks, and aligned cross-country teams.
Complexity: GxP compliance, parallel go-live dates, multiple time zones.
Result: Delivered rollout in line with regulatory deadlines, ensuring seamless transition to operations and user adoption.

Job profile:
Point of contact for local sites and project stakeholders on communications and business requirements.

The following activities were implemented:
• System has been updated to a new version with the transfer of master data and verification testing.
• Independent project plans have been created for each site.
• 3-year project roadmap has been developed indicating the functionality of the system.
• Task tracking system has been created in MS Planner with the Rules of Use.
• Meeting format has been reorganized to improve communication and decision-making.

Summary of activities:
• Tasks. Creating, tracking, and updating the status in corporate systems - MS Project, MS Planner, Planisware, ecdoc, DocuSign.
• Communication. Stakeholders and coordinators on sites. Holding weekly meetings, discussing, and informing about the status of tasks in the project and making decisions.
• Informing. The project team and business representatives regarding the project expectations set for each team, with clear details, critical deadlines and deliverables.
• Business requirements. Collecting and analyzing functional requirements and subsequent approval in the Competence Center.
• Project planning. Coordination and planning of the project with intensive interaction with stakeholders.
• Reporting. Regularly informing stakeholders about the status of current project activities and additional or extended project requirements.
• Monitoring. Status of current project activities, collecting additional or extended project requirements. Evaluation of project effectiveness and progress, studying trends.
• Recommendations. Providing sound proposals for changes and improvements in project procedures and resolving identified problems.

IT Project manager/Product owner

з 07.2022 по 05.2023 (11 місяців)
Artivive GmbH, Інші країни (IT)

IT Project Manager/Product owner

Augmented reality platform

Responsibilities:
IT project team (7 FTE) management and coordination of all project activities
•Creating the Product road-map (taking into account resource loading and functionality) for the year
•Definition of user stories, description of use cases, and creation of a product backlog
•Explanation of the product features that need to be implemented
•Setting goals within the Sprint. Monitoring their implementation and analysis of problematic tasks
•Prioritizing tasks and organizing the product backlog
•UX/UI design involved
•Perform project controlling and task tracking with JIRA. Bugs analysis
•Preparation of new releases and list of improvements
•Active participation in the product development process
•Collaboration with customer support and sales departments about new features
•Project presentation to the steering committee
•Conducting daily stand-ups, and participating in weekly meetings of the company's management.
• Integration of payment systems for memberships with worldwide payments, clarifying charge processing by sender bank and country.

Project Manager

з 07.2021 по 05.2022 (11 місяців)
KusumPharm, Kyiv (Хімічна промисловість, фармацевтика)

Internal projects: SW Validation, Doc&Workflow
Validation of a computerized pharmacovigilance system according to GAMP5 standards, EU GMP Annex 11. DocFlow Implementation.

•Alignment of standard operating procedures with relevant business units
•Development of a validation plan, approval of validation procedures
•Coordination of activities of Software Provider within the process framework
•Filling out forms of documents in accordance with EU GMP Annex 11 and applicable SOPs
•Execution of validation activities (testing)
•Collection of project artifacts, printing, signatures, archiving of documents

General responsibilities:
•Determining criteria for choosing solution provider, conducting internal tender, defining technical and business tasks
•Management of internal projects of the company – document flow, specialized software
•Drawing up a preliminary plan for the implementation of the project
•Formation of the project schedule, updating and control of its implementation both within the project team and with the customer
•Fulfillment of AGILE methodology prescriptions
•Regular reporting to the customer on current progress and results achieved during the project, discussion of problematic issues
•Timely and prompt support of the key points of the project with formal documentation
•Setting goals, managing priorities, and monitoring implementation of project tasks by project team experts
•Risk management and conflict resolution
•Formation of the customer's clear understanding of the relationship between software functionality and design work aligned on expected business results
•Ensuring the project implementation terms are agreed with the customer

Senior Project Manager

з 12.2018 по 07.2021 (2 роки 8 місяців)
JSC Belintech (Telecom & IT, Ukraine), Київ (Телекомунікації, зв'язок)

Eco-monitoring (project volume: 2mln euros), SAAS, Cybersecurity SW, Infrastructure, IoT (average bill of the project: 60K euros)
Full cycle of project management
•Presale activities
Identifying customer needs. Coordination and formalization of initial data, approval of technical specifications, obtaining quotes from suppliers, negotiating discounts and payment terms, equipment supply, coordination of contractors.
•Formation of tender proposals
•Project team management
Setting goals and objectives for the project team, tasks coordinating. Control over the implementation within the schedule, and deadlines. Project documentation and reporting
•Contractor management
Supplier cooperation, contract, and document management

Operations manager

з 03.2015 по 12.2018 (3 роки 10 місяців)
ZTE Corporation (Telecom vendor, China/Ukraine), Київ (Телекомунікації, зв'язок)

Management and coordination of the interaction of the work of 50 contractors (FTE’s)
•Contract support of transactions (Purchase Orders, Acts)
•Coordination of contractual activities of the company
•Development of contracts, supplementary agreements to contracts, and other contractual documents. Coordination of the document with responsible persons
•Verification and control of information data
•Procedure for signing, printing, and sending documents. control of their return. Archiving.

Program Operation Manager / Руководитель макрорегиона

з 12.2013 по 03.2015 (1 рік 4 місяці)
VOLIA, Киев (Telecommunications and networking)

Operational Program Manager. Head of Western macro-region of the Program (in charge of 13 regional centers)
Internal project of restructuring business process of Technical Department. Staff optimization (saving after implementation ~1mln$/year)

Staff KPI calculation and implementation (500 FTEs) – development, adjustment, analysis of current and newly introduced indicators.

•Project KPI measurements and views (approximately 20 indicators in calculations)
•Capex/Opex calculating within the program, analysis of indicators in accordance with strategy and goals of the company
•Carrying out complex measures within the framework of the Program (optimization and training of personnel, purchase of the necessary equipment, systematization of indicators calculations)
•Development of methodology and assessment standards
•Participation in staff assessment activities (field sessions, training within the program)
•Monitoring indicators (feedback from the analyst team, HR team, and curators)
•Preparation of presentations and reports for strategic sessions of the company
•Achievements within the Program:
Development and introduction of ~ 20 indicators for five groups of personnel, optimization of ~ 40% of personnel

КАМ / Project Manager

з 04.2007 по 12.2013 (6 років 9 місяців)
Priocom Corp (IT & Telecom), Киев (Telecommunications and networking)

Involved in implementation of about 100 projects (average project volume: 100K euros).
Complex integration projects management of the cross-functional and infrastructure projects.

Participation in the full cycle of the project.
•Pre-sale activity:
Agreeing on initial data of the Customer, agreeing on technical specifications, obtaining vendor quotas, agreeing on discounts and payment terms, agreeing on timing of equipment delivery, and agreeing on timing of work with the Customer and the Contractors.
•Relationship with contractors:
Preparation of contracts, negotiation of payment terms, terms of work, maintenance of accounting documentation
•Project management:

Operational establishment of projects in corporate systems, formation of applications, maintenance of documentation, reporting, control of work, management of the project team
•Budgeting, planning, reporting:
Preparation of budgets, control and implementation of financial reporting, participation in formation of strategic budgeting of the company

PMO Specialist, Project Server Administrator

з 06.2005 по 10.2007 (2 роки 5 місяців)
Kvazar Micro Techno (IT Integrator), Киев (Telecommunications and networking)

Development and building of the business structure of 5 business departments
•Building organizational and business structures of the corporation (Visio, Power Point)
•Deployment of project office work within the corporation (MSPS, ProjectProff)
•Analysis of project plans, collection of project data (calendar plan, financial plan, reporting)
•Coordination of work of project managers (advice on current projects)
•Generation of project reports required for the finance department (Excel, OLAP)
•Maintaining and updating the register of corporation projects (Excel)
•Setting up the functional logic of MS Project Server
•Administration and support of the MS Project Server logic (distribution of access rights, establishing users, maintaining accounts, managing users and groups, security)

Implementation Consultant (logistic & warehouse)

з 09.2004 по 10.2005 (1 рік 2 місяці)
GALAKTIKA Corp (IT Integrator, Ukraine), Киев (Wholesale, distribution, imports, and exports)

Development of ERP system. Software module: Logistics
•Formalization and coordination of requirements for systems with business customers and ensuring tasks implementation
•Interaction of the development team (writing TOR, TT) with the team of the representative by the customer
•Analysis of user requirements for the system, taking measures to fit them, planning project deadlines
•Setting up and testing the system on the customer's RM
•Introduction of primary data, verification and debugging of the product
•Preparation of design and user documentation
•User training and consultation

Освіта

NTU of Ukraine «KPI»

Computer science. Information systems software, Київ
Вища, з 1993 по 2000 (7 років)

Додаткова освіта та сертифікати

IPMA Level B Certification

2013

PM103A: Инсталляция, конфигурирование, администрирование и использование Microsoft Project Server

2006

PMP Certification (Project Management Institute/Global Registered Education Provider

2011

Управление бизнес-процессами: описание, анализ и оптимизация

2019

Навыки публичного выступления и эффективной презентации

2013

Управление проектами по ТОС

2010

Переговоры при активных продажах

2009

Развитие процесса продаж – сопровождения клиентов

2007, 1 місяць

Agile Project Management

2021, 4 months

Business Process Management

2020, 2 monthes

Знання і навички

• Project Coordination
• Customer Requirements
• New Product Rollout
• Management Consulting
• Efficiency Optimization
• Scrum
• Project Management Office PMO
• Program Management
• Agile
• Resource Allocation
• Infrastructure Projects
• Key Performance Indicators
• IT project management
• Waterfall
• Hybrid project methodologies
• Project Delivery
• Project metrics
• Validation documentation
• Writing a user story
• User Guide development
• Project Administration
• Bussiness process optimization
• Contract negotiation
• Analytical thinking
• Pre-sale activities
• Technical requirements
• Customer satisfaction
• RFP
• Functional characteristics
• Project characteristics
• System specification
• Delivery management
• Project execution
• Procurement management
• Business planning
• Project executive reporting
• Quality Management
• PnL calculation
• CAPEX Projects
• Leading Meetings
• Process optimization
• Vendor management
• ERP Software
• Scheduling and Planning Management
• Resource Management
• Stakeholder Management
• GxP
• Computer System Validation
• Change Management
• Risk

Знання мов

• Українська — вільно
• Німецька — початковий
• Англійська — просунутий

Додаткова інформація

Senior Project / Program Manager with 20+ years of experience, PMP and IPMA Level B certified, Master’s in Computer Science. I specialize in complex programs in regulated domains (pharma, GxP), SaaS and telecom infrastructure.

Fields of expertise:
• Pharma / Life Sciences: GxP, GAMP 5, EU GMP Annex 11, computerized system validation, LIMS
• Telecom: infrastructure, equipment and services, pre-sales, framework contracts (~12 years)
• SaaS & software delivery: Agile (Scrum/Kanban), Product Owner experience, Jira
• Governance & quality: ISO 9001, document management systems, RACI, RBAC

Key achievements:
• Modernized a legacy LIMS (15+ years of customizations) across 3 EU sites in a GxP environment; go-live achieved.
• Led the validation of a pharmacovigilance system in line with GAMP 5 and EU GMP Annex 11.
• Delivered telecom programs of up to ~$20M, coordinating 40+ vendors and contractors.
• Transformed 13 regional centers (~500 FTE) under KPI-based management, saving ~$1M per year.
• Delivered Kyiv’s first automated air quality monitoring stations (€2M project) with a real-time public dashboard.

How I work: I bring order where there is none. I build structures from the ground up, dig into the details myself rather than stopping at delegation, and see work through to completion.

Looking for: a long-term Senior PM / Program Manager role, remote or hybrid, in an international team.