Nataliia

Nataliia Novostroina
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I am an experienced HR professional with a strong background in managing the full employee lifecycle, recruitment, and implementing effective HR processes. In my most recent role, I have been working closely with New American families, providing person-centered case management and connecting them to essential community resources. My work focuses on helping individuals adapt, build self-sufficiency, and overcome challenges in a new environment.
With years of experience supporting people in both corporate and community settings, combined with a background in psychology, I bring a deep understanding of human behavior, motivation, and emotional needs. I am ambitious, self-driven, and passionate about helping others—whether in the workplace or during significant life transitions.
KEY COMPETENCIES
Performance Management & Employee Evaluations Relations & Conflict Resolution
Employee Onboarding & Offboarding Employee Engagement & Retention Strategies
HRIS Software Client-Centered Case Management
Community Resource Navigation Cultural Competence & Diversity Awareness
Problem Solving & Critical Thinking
PROFESSIONAL EXPERIENCE
Family Resource Navigator, CAPI USA December 2024 - till now
Full-time, on-site
• Provide culturally appropriate, person-centered case management to New American families
• Assess client needs, create individualized service plans, and connect families to local resources
• Collaborate with resettlement partners, AmeriCorps members, and community agencies
• Maintain accurate case documentation and submit timely monthly reports
• Support families in navigating housing, healthcare, education, employment, and other essential services
• Ensure culturally sensitive service delivery and maintain client confidentiality

Administrative Manager, Hmong American Partnership November - December 2024
Full-time, on-site contract
• Office & Operations Oversight: Coordinated daily office operations, ensuring efficient workflow and compliance with company policies. Served as the primary point of contact for internal teams and external partners.
• Front Desk & Administrative Support: Managed front desk operations, including greeting visitors, routing phone calls, and maintaining a presentable reception area.
• Security & Logistics: Maintained office security by controlling access and monitoring logbooks. Handled all incoming and outgoing mail and packages, and managed the inventory and ordering of office supplies.

HR People Partner, P2H (IT), (United States)May 2023 - August 2024
Full-time, remote
• Managed employee lifecycle, including onboarding, retention, and exit interviews
• Conducted probation and performance reviews
• Enhanced communication between employees and management, resulting in effective issue resolution and identification of improvement opportunities
• Scheduled and conducted 1:1 meeting, created surveys, and provided comprehensive feedback for talent development
• Managed HR processes in HR systems such as People Force and Jira
• Streamlined HR policies and procedures for increased efficiency
• Guaranteed that time sheets were filled out accurately and on time

Resource Manager, Sigma Software (IT), (Ukraine) May 2022 - May 2023
Full-time, remote
• Implemented the company's personnel policy and participated in personnel selection
• Managed the complete employee life cycle from hiring to dismissal, including training, promotion, retention and expansion
• Managed timely and high-quality recruitment for department personnel, personally interviewing new hires within assigned locations and positions
• Proactively boosted staff motivation levels
• Developed employee targets and conducted performance assessments
• Initiated timely personnel rotations
• Led long-term planning of the work of the pool of experts, including the load on resources
• Efficiently organized work initiation by co-managing the project with delivery management, utilizing qualified experts and subordinate resource managers
• Checked project statuses for all tasks performed by employees, actively contributing to the identification, prevention and resolution of problems of any kind that may be provided by the resource manager
• Tracked potential risks for employees, supported project managers in identifying and resolving these risks, and contributed actively to incident management
• Ensured timely and accurate completion of time sheets for prompt client invoicing

IT Recruiter, KeyUA (IT), (United States) May 2021 - May 2022
Full-time, remote
• Wrote detailed vacancy descriptions to attract potential candidates
• Achieved high-quality hires through proactive candidate search
• Engaged with potential candidates through social and professional networks
• Managed and updated a comprehensive candidate database
• Provided feedback to candidates based on the results of the interview
• Guided candidates during all stages of the hiring journey

HR Generalist, EcoCulture (Agro company), (Ukraine) April 2020 - May 2021
Full-time, remote
• Conducted candidate selection for all levels
• Managed the onboarding of new hires, ensuring a smooth transition into their roles
• Monitored the labor market and wages
• Created effective job descriptions, regulations, and standing orders
• Created various regulatory documents for the HR department, implemented a training system to employees
• Successfully handled challenging conflict scenarios
• Managed and monitored the HR department's budget effectively

HR Generalist, AssistBro (IT), (Ukraine) August 2019 - May 2020
Full-time, remote
• Wrote detailed vacancy descriptions to attract potential candidates
• Successfully identified qualified candidates for a variety of job openings
• Performed both telephone and personal interviews
• Contributed to the growth and management of the candidate database
• Coordinated candidate interviews with the team lead
• Organized personalized meetings to foster better understanding
• Ensured employees enjoyed a comfortable atmosphere
EDUCATION
Interregional Academy of Personnel Management (Dnipro, Ukraine)
Master of Practical psychology

Dnepropetrovsk State Financial Academy (Dnipro, Ukraine)
Bachelor of Human Resource Management and Labor Economics

LANGUAGES
Ukrainian - native
Russian - native
English - proficiency