Анна

Anna Tokar
Recruitment · Sales · Client Administration

PROFESSIONAL SUMMARY
Adaptable and results-driven professional combining specialized education in
CONTACT Hospitality Management and Computer Graphics with over 4 years of practical
Phone
experience across recruitment, sales, and client administration. Skilled in
[відкрити контакти](див. вище в блоці «контактна інформація»)
full-cycle talent sourcing, customer relationship management, sales execution,
Email and service optimization. Proficient in leveraging modern AI tools (ChatGPT,
[відкрити контакти](див. вище в блоці «контактна інформація»)
Gemini, Claude) to optimize workflow efficiency, content creation, and talent
Date of Birth sourcing. Multilingual with strong cross-cultural communication skills, ready to
December 21, 2002 drive value in dynamic international environments.
Location
Ukraine / Poland
Open to remote work WORK EXPERIENCE
IT / iGaming Recruiter 2 years
LANGUAGES Casino Cyprus (NDA)
Ukrainian • Executed full-cycle sourcing and recruiting for an international
Native
iGaming/Casino company while maintaining strict NDA compliance.
• Sourced qualified candidates using LinkedIn, niche job portals, Telegram
Russian
channels, AI-assisted search techniques, and professional networks.
Native
• Conducted initial resume screenings and interviews to evaluate candidate
qualifications and cultural fit.
Polish
Fluent / Professional (C1) • Maintained internal candidate databases and managed candidates through
every stage of the hiring pipeline.
English
Intermediate / Working (B1–B2) Sales Manager 1 year
vsbstore
• Advised clients on product range, processing incoming requests and orders
EDUCATION efficiently.
Zespół Szkół Zawodowych Huty im. • Expanded and maintained the active client database using CRM software.
Tadeusza Sendzimira (HTS)
• Met sales targets, handled client objections, and managed deals through to
Hotel & Restaurant Business
final delivery.
Szkoła Policealna
Computer Graphics (Grafika Administrator / Waiter 1.5 years
komputerowa)
Pizza Loft
• Coordinated floor operations and shift personnel to maintain high service
standards.
• Resolved customer queries and conflict situations promptly, ensuring strong
customer retention.
• Managed daily cash operations, register reconciliation, and table reservation
systems.

Administrator Assistant (Part-time / Scholarship) 3 months
Vienna House Hotel Krakow (Krakow, Poland)
• Supported front desk operations and guest services following international
HoReCa industry standards.
• Handled hotel reservation systems, managed incoming calls, and processed
guest correspondence.
• Assisted international guests with check-in procedures and local inquiries.

Administrator (Part-time / Scholarship) 3 months
Ramen People (Krakow, Poland)
• Maintained high-quality service standards and welcoming atmosphere for
restaurant guests.
• Assisted in supervising shift staff, inventory tracking, and purchasing
support.

CORE SKILLS
AI Tools Proficiency Recruitment & Sales
Advanced prompting & practical Sourcing, Interviewing, Pipeline
workflow integration (ChatGPT, Management, CRM Systems, Sales
Gemini, Claude) for content Techniques, Client Onboarding.
generation, research, process
automation, and recruiting outreach.

Hospitality & Service Technical & Design
Customer Experience (CX), Google Workspace, MS Office, Basic
Reservation Management, Conflict Adobe Photoshop / Canva / Graphic
Resolution, Event Operations. Design tools.

Soft Skills
Interpersonal Communication, Adaptability, Time Management, Team
Coordination, Problem-Solving.