Максим

MAKSYM FESKUN
Executive Assistant to CEO | Chief of Staff | Executive Operations Partner
Lviv, Ukraine • Open to Remote & International Roles
[відкрити контакти](див. вище в блоці «контактна інформація») • [відкрити контакти](див. вище в блоці «контактна інформація») • [відкрити контакти](див. вище в блоці «контактна інформація»)

EXECUTIVE SUMMARY
Executive Operations Partner who has worked directly alongside CEOs in the UAE, the United States
and Europe. I own the areas that pull a CEO away from strategy: real estate transactions, banking and
compliance, legal matters, family office, teams and vendors. Most issues get resolved at my level before
they ever reach the CEO. Where a process can run on AI, I build the system instead of adding
headcount, which cut my last CEO's manual workload by 60%.

CORE COMPETENCIES
Executive Operations • Cross-Border Legal & Banking Coordination • UAE Corporate Compliance •
Real Estate Transactions • Family Office & VIP Logistics • Vendor Selection & Negotiation • Process
Architecture • SOP Development • KPI Reporting • Team Leadership • Escalation Management •
AI Workflow Automation

PROFESSIONAL EXPERIENCE

Executive Assistant to CEO | Operations Partner Jul 2025 – Mar 2026
Arctic Monks | International venture studio | UAE, Remote
• Closed an AED 3.8M property acquisition in Abu Dhabi within 14 hours of discovering a critical
documentation gap, arranging overnight manager's cheques and avoiding a $30,000 penalty;
prepared the deal's financial model and 40/60 payment plan.
• Led legal support for the CEO across two parallel cases over ~6 months: vetted 10+ lawyers and ~8
law firms, selected counsel and coordinated filings with police, prosecution and court. A $500K+
asset was recovered and restrictions on the CEO were lifted.
• Prepared source-of-funds documentation for AED 1M+ in transactions requested by Emirates Islamic,
aligned every statement with legal counsel; the bank accepted it and the account stayed fully
operational.
• Kept payroll legal without a corporate bank account by onboarding the company to WPS through Al
Ansari Exchange (MOHRE-approved); restructured 8 employment contracts within 2 months with no
fines or MOHRE blocks.
• Renewed the trade license and Ejari below initial quotes, choosing the MOHRE-compliant annual
option; recovered AED 30,000 from DEWA on an already closed account.
• Ran family office and VIP logistics across Europe and Asia: private aviation, transfers, premium
hospitality, family relocation and visas, international school admissions (~10 schools negotiated in
parallel) and premium vehicle acquisitions of $250K+.
• Designed an AI daily-reporting system for a 20-person team, reducing the CEO's manual operational
work by 60%.

Operations Supervisor Dec 2021 – Jul 2025
Century Medical & Dental Center | Multi-specialty medical center | Brooklyn, NY, Remote
• Directed day-to-day operations of a center handling 3,000+ client requests per day; took over full
operational management when the head manager stepped away and scaled the team from 10 to 25.
• Rebuilt the operating model around Notion: case routing by seniority, doctor scheduling without
overbooking, a dedicated data-processing team and KPI reporting for leadership.
• Reduced client complaints by 30% and call-center turnover by 50%; cut onboarding from 1 month to
2 weeks.
• Owned hiring, interviews, onboarding, performance reviews and escalation management across front
desk, clinical and management teams.

SELECTED BUSINESS IMPACT
Designed and launched AI-powered operating systems that automated executive reporting, data flows
and knowledge management, giving leadership faster and more reliable visibility.
AI-Powered Executive Reporting System (Arctic Monks)
Telegram bot connected to Airtable, n8n and OpenAI that replaced manual daily stand-ups: it collects
priorities and blockers every morning, asks follow-up questions on deadlines, logs results at night and
sends the CEO one structured summary.
Business Impact
• Daily status meetings reduced by 50%
• 20+ management hours saved per month
• Operational blocker visibility improved by 40%
Healthcare Workflow Automation (Century Medical)
Make scenario pulling new patient requests from the BestDoc API every 15 minutes into Google Sheets
and Notion, with instant email alerts to the team.
Business Impact
• Manual request processing reduced by ~70%
• Handling time per request cut from 10 minutes to 2–3 minutes
• 12–15 administrative hours saved per month
Operational Knowledge Management System (Century Medical)
Centralized Notion knowledge base with SOPs, checklists, video guides and onboarding playbooks in
Ukrainian and English, still used by the clinic.
Business Impact
• 38 standardized SOPs and playbooks
• Onboarding time reduced from 1 month to 2 weeks
• Processes standardized across a 25-person operations team
Multi-Agent AI Operating System (Coterie Privé, founder project)
Took my own private members' club in Lviv to MVP without hiring: 5 AI departments with defined roles,
two Airtable bases with an autonomous decision log, and workarounds for Airtable and Make API limits.
Business Impact
• MVP delivered solo, full tech stack for $29 per month

AI ECOSYSTEM
Claude • Claude Cowork • ChatGPT • Gemini • Kimi • Kling

AUTOMATION STACK
n8n • Make • Airtable • Notion • Telegram Bot API • REST API

BUSINESS SYSTEMS
Google Workspace • Slack • Trello • Custom CRM Platforms • Dentrix • BestDoc • ZocDoc

EDUCATION

University of Business and Law 2026 – Present
Bachelor's Degree in Law & Taxes | Lviv, Ukraine

Cooperative College of Trade and Economics 2010 – 2014
Specialist Degree in Design | Ternopil, Ukraine

LANGUAGES
Ukrainian – Native • English – C1 • Russian – Native