Andrii

YEREMIEIEV ANDRII

PROFILE
Motivated and detail-oriented professional with experience in copywriting,
customer support, and team coordination. Skilled at creating SEO-friendly
content, providing high-quality client support, and managing operations.
CONTACT Strong communicator with advanced English proficiency and ability to
perform effectively under pressure.
[відкрити контакти](див. вище в блоці «контактна інформація»)

[відкрити контакти](див. вище в блоці «контактна інформація»)
WORK EXPERIENCE
Ukraine, Kyiv King Group (iGaming & IT Company) Aug 2025 – Aug 2026

Telegram: @pluysha
Customer Support Representative
Provided customer support to users within an iGaming
platform.
Assisted clients with account-related inquiries, transactions,
SKILLS and technical issues.
Resolved customer requests efficiently while maintaining
Customer support &
high service quality and adherence to company standards.
communication P4P (Marketing & Content Company) Jan 2024 – Aug 2025
SEO copywriting & content Copywriter
creation Produced SEO-optimized articles, blog posts, and landing pages across
various industries.
Editing & proofreading
Developed engaging content tailored to target audiences.
Team coordination & Worked closely with designers and SEO specialists to improve website
administration performance.
Proofread and edited texts to maintain consistency and high quality.
Business English proficiency
Plus500 UA(TradingCompany) Oct 2020 – Jan 2024
Customer Support Representative
LANGUAGES Delivered multilingual support for users of a global trading platform.
Assisted with account management, transactions, and issues.
Ukrainian — Fluent Ensured compliance with company standards and maintained high
Russian — Fluent client satisfaction.
English — Advanced Jul 2020 – Sep 2020
QuestMarketing (ITCompany)
German — Elementary
Customer Support Representative
Handled customer requests via chat and email.
Contributed to FAQ development and streamlined support processes.

EDUCATION
National Aviation University — English
Philology and Translation
Master’s Degree (2019 – 2021)
Bachelor’s Degree (2015 – 2019)