Kiril

Kirill Ovcharenko — CV

Kirill Ovcharenko
COO & Business Development Leader · Kyiv, Ukraine

Summary
Operations and business-development leader with 6+ years in digital and marketing
agencies, holding COO-level roles since 2022. Track record of scaling cross-functional
teams, building outbound lead-generation engines on Upwork and LinkedIn, running HR
and finance, and translating strategy into day-to-day execution. Comfortable owning P&L,
client acquisition, and organisational design in remote and hybrid setups.

Contact
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
LinkedIn: [відкрити контакти](див. вище в блоці «контактна інформація»)
Telegram: @kirilovcharenko
Location: Kyiv, Ukraine

Core expertise
Operations Management · Business Development · Strategic Planning · Team Leadership ·
Lead Generation (Upwork, LinkedIn) · HR & People Operations · Financial Planning ·
Project & Program Management · Client Acquisition & Partnerships · Process Optimisation

Work experience

Business Development Manager & COO
Volska Agency · Kyiv, Ukraine · Remote · Nov 2024 – Present

Own daily operations and resource allocation across cross-functional delivery and
sales teams.
Drive new business through outbound prospecting, partnership building, and client
onboarding.
Design and execute growth strategies aligned with company objectives and revenue
targets.

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Kirill Ovcharenko — CV

Coordinate cross-functional projects end-to-end, from scoping and staffing to delivery
and reporting.

Chief Operating Officer (COO)
Come Back Agency · Remote · Sept 2022 – Nov 2024

Led company-wide operations, strategic planning, and organisational development as
part of the executive team.
Owned project portfolio delivery — managed scope, deadlines, and budgets across
concurrent client engagements.
Oversaw finance, HR, and internal processes; optimised workflows to improve margin
and delivery speed.
Set OKRs with department leads and tracked execution against company growth goals.

HR Generalist
Come Back Agency · Remote · Oct 2021 – Sept 2022

Built and ran HR processes end-to-end: recruitment, onboarding, compensation &
benefits, employee development.
Analysed workforce data and produced reports on efficiency, retention, and team
health for leadership.
Partnered with team leads on performance management and internal coordination.

Lead Generation Team Lead
Come Back Agency · Remote · Aug 2020 – Oct 2021

Headed outbound client acquisition across Upwork and LinkedIn; owned pipeline from
first touch to signed contract.
Built lead-generation strategy, playbooks, and KPI framework; coached a team of
SDRs/lead-gen specialists.
Reported pipeline health, conversion metrics, and revenue impact to agency
leadership.

Lead Generation Manager
Come Back Agency · Remote · Sept 2019 – Aug 2020

Sourced and closed clients on Upwork and LinkedIn through targeted outbound
outreach and relationship building.
Negotiated contracts and scoped engagements with international clients.

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Kirill Ovcharenko — CV

Set team goals and shaped the outbound strategy later scaled under the Team Lead
role.

Content Manager → Content Management Team Lead
Optima School · Kyiv, Ukraine · May 2018 – Sept 2019

Started as Content Manager producing and editing educational materials; promoted to
Team Lead within the year.
Led a team of content managers: assigned work, monitored performance, and ran
content planning.
Oversaw web projects for updates and expansion of the school's online resources.
Standardised internal content processes and quality controls aligned with the school's
brand.

Education
Borys Hrinchenko Kyiv University — Bachelor of Advertising and PR Kyiv, Ukraine · Sept
2019 – June 2023

Languages
Ukrainian — Fluent
English — Upper Intermediate
Russian — Fluent

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