Tetiana

TETIANA MEDOVA

[відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація»)
ABOUT ME
Results-driven professional with [відкрити контакти](див. вище в блоці «контактна інформація») t_medova
7+ years of experience across
operations, project management,
business administration, and EXPERIENCE
customer relations in education,
Account Manager
real estate, and technology. Skilled August 2026 – Present
NordicLab, Dubai, UAE
in coordinating cross-functional Being a primary point of contact for healthcare practitioners across multiple international markets.
projects, streamlining business Building trusted relationships with doctors, clinics and healthcare professionals.
Working closely with Sales, Marketing, Operations and senior management teams.
processes, managing stakeholders, Continuously identify ways to improve operational efficiency and customer processes.
and supporting strategic business Assist customers with the company’s online platform, walking them through the onboarding

objectives. Experienced in process over online support.

improving operational efficiency, Executive & Personal Assistant to CEO Jan 2022 – Aug 2023
overseeing day-to-day activities, Fortes Education, Dubai, UAE
and driving projects from planning Provided executive and personal support to senior leadership in a fast-paced educational group.
Managed complex calendars, meetings and changing priorities.
to execution in fast-paced, Organised domestic and international travel, flights, hotels, visas and detailed itineraries.
international environments. Highly Coordinated personal appointments including medical, salon and family schedules.

organized, adaptable, and Planned and organised private events and special occasions.
Managed household operations, including supervising housekeepers and external service
solution-oriented, with strong providers.

communication and problem- Coordinated travel, accommodation and logistics for family members visiting Dubai.
Scheduled veterinary appointments and managed pet-related arrangements.
solving skills. Coordinated cross-functional projects and administrative operations across departments.
Prepared reports, presentations and executive documentation while maintaining strict
confidentiality.

EDUCATION Operations Manager Mar 2020 – Jan 2022
Sentro Business Center, Dubai, UAE
Bachelor of Arts in English Language Managed daily business operations and administrative processes.
& Literature Oversaw multiple commercial properties owned by company stakeholders.
Ivan Franko National University of Lviv, Coordinated maintenance, cleaning and supplier services.
Ukraine Managed Airbnb property operations including bookings, guest communication and housekeeping

Sep 2010 – Jul 2014 schedules.
Supervised housekeeping staff and external contractors.
Managed HR administration including payroll and personnel records.
Coordinated executive meetings, documentation and operational reporting.
Ensured high standards of customer service and operational efficiency.
LANGUAGES
Executive Assistant to CEO
English - Professional Jan 2018 – Jan 2020
HMO Hub, London, UK
Served as the primary Executive and Personal Assistant to the CEO.
Ukrainian - Native
Managed an extremely busy executive calendar and coordinated daily schedules.
Organised domestic and international travel, flights, accommodation and itineraries.
Russian - Native
Planned business and personal events.
Coordinated meetings and communications with internal and external stakeholders.
Supported multiple business projects simultaneously.
Recruited and managed offshore software development teams.
Assisted with confidential administrative and personal matters.
Managed executive correspondence and day-to-day administrative support.

CORE SKILLS EXPERIENCE
Executive & Personal Assistance

Calendar & Diary Management Residential Supervisor
Sep 2017 – May 2018
Coliving Eddy, San Francisco, USA
Travel & Visa Coordination Supervised daily operations of a coliving residence
Ensured residents’ safety, well-being, and satisfaction
Event Planning
Managed staff and household operations

Household & Vendor Management Built strong relationships to enhance community experience

Property Management Customer Relations Coordinator May 2016 - Sep 2017

Office Administration Unique Aid, Pennsylvania, USA
Managed end-to-end client communication, ensuring seamless service delivery and
Confidential Document Handling satisfaction
Handled escalations and resolved complex client issues efficiently
MS Office Collaborated with cross-functional teams to improve service processes and response
times
Stakeholder Communication Monitored client feedback and implemented improvements to enhance customer
experience
Problem Solving
Processed monthly payrolls

Multitasking

Time Management