Дмитро

Dmytro Koval
MIDDLE DEVOPS ENGINEER
Chernivtsi, Ukraine | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація»)

PROFESSIONAL SUMMARY
DevOps engineer with 3+ years of hands-on experience across commercial projects, nonprofit work, and technical training. My
work has included AWS and Kubernetes operations, infrastructure changes with Terraform and Ansible, and CI/CD automation with
Python and Bash. I have supported production environments, taken part in on-call rotations, and helped restore services during
incidents. AWS Certified Solutions Architect - Associate; open to remote Middle DevOps roles.
TECHNICAL SKILLS
Cloud and containers: AWS, Kubernetes, Docker, Linux, Nginx
Infrastructure as Code: Terraform, Ansible
CI/CD: Jenkins, GitHub Actions, Concourse
Automation: Python, Bash, foundational Go
Observability and operations: Grafana, Splunk, PagerDuty, monitoring, alerting, on-call support, incident response
Engineering practices: Git, Gitflow, networking fundamentals, production change management
PROFESSIONAL EXPERIENCE
SoftServe | DevOps Engineer
March 2024 - September 2026 | Ukraine
Supported enterprise Cisco platforms across AWS, Kubernetes, proxy, and network environments.
Cisco CIE NetEng and DCv2 | 16 months
- Contributed to two migrations: moving GitHub to a new corporate domain and migrating from one cluster to two larger clusters.
- Worked with development and network engineering teams to plan and deliver production changes during the migrations.
- Maintained Terraform and Ansible configurations and CI/CD pipelines in Concourse, GitHub Actions, and Jenkins.
- Wrote Python and Bash automation for operational tasks and built Grafana dashboards and Splunk alerts to monitor the
environment.
- Joined on-call rotations, investigated production incidents, and helped restore affected services.
Cisco ZTA Proxy | 8 months
- Supported the Cisco ZTA proxy platform in production across AWS and Kubernetes as part of a 12-person team.
- Maintained Terraform and Ansible configurations and built GitHub Actions and Jenkins workflows for proxy-platform changes.
- Automated operational tasks with Python and Bash and gained foundational experience with Go.
- Configured Grafana dashboards and Splunk alerts, then used them during PagerDuty on-call support to investigate incidents and
restore service.
- Replaced a Kubernetes worker with disk issues after diagnosing a blocked drain (another workload's PodDisruptionBudget) and a
Pending API replica (insufficient CPU requests). Added temporary worker capacity, completed the drain and node replacement, and
verified API availability through continuous test requests and 5xx/latency metrics.
ITA Social Projects | DevOps Engineer
January 2024 - March 2024 | Remote
StreetCode | Ukrainian historical platform
- Co-developed a new Gitflow branching model for a 9-person team and integrated it with GitHub Actions workflows.
- Built CI/CD pipelines in Jenkins and GitHub Actions and provisioned AWS infrastructure with Terraform and Ansible.
- Developed Python and Bash automation for Linux hosts and supported Docker and Kubernetes workloads.
- Coordinated application, infrastructure, container, and database changes across staging and production.
- Performed database updates and configured Grafana dashboards and Splunk monitoring.
SoftServe IT Academy | DevOps Trainee
September 2023 - January 2024 | Chernivtsi, Ukraine
- Completed an intensive DevOps program focused on cloud infrastructure, CI/CD, automation, networking, and container
orchestration.
- Provisioned GCP infrastructure with Terraform and configured automation and deployments with Ansible AWX and Jenkins.
- Built a Java application delivery workflow, deployed it to Kubernetes, and worked with Linux, Docker, and GNS3 environments.
EDUCATION
National Technical University of Ukraine Kyiv Polytechnic Institute | Bachelor of Information Technology
2018 - 2022
CERTIFICATIONS
- AWS Certified Solutions Architect - Associate
- Python Essential
- Git Basics
LANGUAGES
Ukrainian: Native
English: Intermediate B1 - daily status updates and technical communication