Serhii

Serhii Bondar
Tech Support & Customer Service

CONTACT: PROFILE:
Перебуваю не в Україні.
[відкрити контакти](див. вище в блоці «контактна інформація») Tech-savvy and multilingual professional with a strong technical background in
(telegram/whatsapp)
AppliedComputer Science and hands-on experience in team coordination and
[відкрити контакти](див. вище в блоці «контактна інформація») hardwaretroubleshooting. Quick learner skilled in Windows OS, network configurations, and
Remote & Relocation rapidsoftware adoption. Fluent in English, Polish, Ukrainian, and Russian, seeking a Remote
TechSupport or Customer Service position

SKILLS: EXPERIENCE:

• PC Assembly & Diagnostics OPERATIONS & LOGISTICS ASSISTANT | JAN 2026 - OCT 2026

• Windows OS Troubleshooting Calscapes LTD - Calgary, Canada.
• Coordinated daily operational workflows, equipment handling, and task prioritization
• Home Network & Routers
under tight schedules.
• Rapid Touch-Typing • Assisted team members with initial onboarding, process training, and
hardware/equipment safety standards.
• Team Leadership & Onboarding
• Diagnosed and resolved operational and logistical bottlenecks in real-time to maintain
• Issue Escalation & Resolution service efficiency.

• Fast Software Adoption WAREHOUSE & INVENTORY ASSOCIATE | MAY 2025 - DEC 2025
EuroCash - Gdansk, Poland.
• Managed digital inventory tracking, scanner hardware troubleshooting, and data input
accuracy.
• Supported new employees during onboarding and provided day-to-day workflow
guidance.
EDUCATION: • Maintained high quality standards and adherence to daily processing targets.

LUBLIN UNIVERSITY OF TECHNOLOGY

INFORMATICS & ENGINEERING APPLICATIONS
2021 - 2023

HIGH SCHOOL DIPLOMA

VINNITSA LYCEUM NO. 9
2010 - 2021

LANGUAGE:
English (Conversational)
Polish (Advanced B1+)
Ukrainian (Native)
Russian (Native)