Андрій

Andrii Prykhodko
Personal details

Name Andrii Prykhodko
Address Kyiv, Ukraine
Phone number [відкрити контакти](див. вище в блоці «контактна інформація»)
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Personal profile

IT specialist with practical experience in Site Reliability Engineering and production environment support. Experienced in monitoring
systems, troubleshooting of technical issues, and working in collaboration with different teams to resolve incidents. I am eager to
learn, develop my technical skills, and take on new challenges. I value clear communication, a structured approach to problem-
solving, and teamwork

Work experience

Site Reliability Engineer Aug 2022 - Present
Moon Active, Kyiv, Ukraine
• Supported production infrastructure for Coin Master and Travel Town, high-traffic mobile games with large
global user bases and significant daily transaction volumes.
• Monitored production infrastructure and application services in a 24/7 environment, ensuring system
availability and stability.
• Designed and implemented monitoring solutions for microservices, cloud infrastructure, and applications
from the ground up, ensuring comprehensive monitoring coverage, system visibility, and timely detection of
potential issues.
• Investigated and troubleshot infrastructure, application, and service-related incidents using monitoring and
observability tools.
• Coordinated incident escalations across Backend, DevOps, and other engineering teams, engaging on-call
engineers around the clock to ensure timely investigation and resolution of critical production incidents.
• Collaborated with Development, R&D, Product, and Support teams to investigate and resolve production
issues.
• Performed cloud infrastructure maintenance activities, coordinating maintenance procedures and
monitoring service availability and stability.
• Developed and maintained AI-powered automations and reusable workflows adopted by other teams,
reducing manual effort and improving operational efficiency.
• Owned and maintained an internal operational tool for analyzing team-processed alarms, providing
troubleshooting recommendations, suggesting corrective actions, and supporting escalation workflows.
• •Contributed to the development of a Python-based tool for monitoring Coralogix log ingestion volumes by
subsystem and automating parsing-rule-based filtering at predefined thresholds, helping reduce
unnecessary log ingestion and optimize observability costs.
• Maintained technical documentation, including incident reports, troubleshooting procedures, and
resolution steps.

Skills

• Operating Systems: Linux, macOS, Windows
• Cloud Platforms & Services: AWS - EC2, S3, CloudWatch, ALB, EC, MemoryDB
• Containerization & Orchestration: Kubernetes, EKS
• Infrastructure as Code: Terraform
• Monitoring & Observability: New Relic, Coralogix, Grafana, Prometheus, AWS CloudWatch
• Networking: TCP/IP, DNS, HTTP/HTTPS, Load Balancers, Cloudflare
• Automation & AI: LLM-based automations, reusable agent skills, MCP-based integrations, workflow
automation
• Scripting: Python, Bash
• CI/CD & Version Control: Jenkins, GitHub Actions, Git
• Incident & Operations Management: Jira, PagerDuty, Confluence, Incident Management, On-call
Coordination, Vendor Escalation
• Support Engineering: Technical Troubleshooting, Log Analysis, Incident Investigation, Source Code
Investigation

Education

Bachelor’s Degree in Cybersecurity and Information Protection Sept 2019 - Jun 2023
National Technical University of Ukraine “Igor Sikorsky Kyiv Polytechnic Institute”, Kyiv

Master’s Degree in Cybersecurity and Information Protection 2023 – 2024 Sept 2023 - Dec 2024
National Technical University of Ukraine “Igor Sikorsky Kyiv Polytechnic Institute”, Kyiv

Languages

Ukrainian
Native speaker

English
B2