Максим

MAKSYM KOSHYN
PAYMENT OPERATIONS & RISK SPECIALIST

PROFILE SUMMARY
CONTACT Payment Operations & Risk Specialist with 1 year of experience in iGaming.
Experienced in processing 100–200 withdrawals per shift, handling fiat and
[відкрити контакти](див. вище в блоці «контактна інформація»)
cryptocurrency payments, conducting KYC checks, and identifying
[відкрити контакти](див. вище в блоці «контактна інформація») fraudulent activity.
Skilled in transaction monitoring, payment verification, and working with
TG @Lixo_123 SoftSwiss administrative panels.

EDUCATION WORK EXPERIENCE
2022 - 2026 NDA (iGaming) 2025 – 2026
THE NATIONAL UNIVERSITY OF Payment Operations & Risk Specialist
OSTROH ACADEMY Processed 100–200 player withdrawal requests per shift,
verifying payment details and transaction information.
Bachelor of Computer Science
Worked with various payment methods, including bank cards,
e-wallets, local payment methods, fiat, and cryptocurrency.
Conducted KYC verification by reviewing player documents,
SKILLS
payment details, and submitted verification information.
Payment Processing & Withdrawal Analyzed player transaction history, deposits, withdrawals, and
Operations account activity to identify suspicious behavior and potential
Fiat & Cryptocurrency Payments fraud.
Investigated bonus abuse, multi-accounting, and suspicious
KYC Verification
player activity by reviewing IP addresses, devices, and account
Transaction Monitoring
connections.
Fraud Detection & Prevention Verified bonus conditions and wagering requirements before
Bonus Abuse & Multi-accounting approving or declining withdrawal requests.
Detection Reviewed sportsbook betting activity and betting history to
identify unusual patterns and potentially suspicious bets.
Player Account Verification
Investigated failed, pending, and problematic transactions,
Payment Verification escalating relevant cases to PSP teams for further resolution.
Sportsbook Activity Analysis Used SoftSwiss and SoftSwiss Sportsbook administrative
SoftSwiss & SoftSwiss Sportsbook panels to review player accounts, payment activity,
transactions, and betting history.
Jira & Confluence

Fornova 2024 – 2025
LANGUAGES
Data Quality Engineer
Ukrainian: Native
Performed manual and automated data quality testing using SQL and
English: B1-B2 Postman to verify API responses and database accuracy.
Russian: С1 Investigated data inconsistencies, tracked issues in Jira, and collaborated
with development teams.