Андрій

ANDRII LUTCHENKO

CONTACT PROFILE
[відкрити контакти](див. вище в блоці «контактна інформація») ● Experienced retail and operations leader with 10+ years of management
experience, full P&L accountability, and a track record of leading multi-level
[відкрити контакти](див. вище в блоці «контактна інформація») teams of up to 180 employees. Expertise in business performance
improvement, operational transformation, and cross-functional project
LinkedIn/Andrii Lutchenko delivery. Proven ability to restore profitability, execute complex
transformation projects, and develop future leaders.

LANGUAGES WORK EXPERIENCE
English – Advanced
METRO Cash & Carry Ukraine / Store Manager
French – Pre-intermediate
Feb 2023 – Nov 2026

● Led store operations across multiple locations, overseeing a multi-level
SKILLS management structure of up to 180 employees, including two Commercial
Managers responsible for team leaders, availability experts, and operational
Operations Management teams.

P&L Management ● Held full P&L accountability for a large-scale retail operation, overseeing
financial performance, profitability, budgets, and cost optimization.
People Leadership & Development Collaborated with cross-functional teams to turn loss-making delivery
operations into a sustainable, profitable business.
Project & Change Management ● Achieved the highest own-brand sales share among all METRO stores in
Ukraine, with own-brand products accounting for 30% of total store sales.
Business Performance Optimization
● Led major operational transformation projects, including the reopening of the
Mykolaiv store following a prolonged closure and the remodeling of the Kyiv
store, expanding sales and delivery areas to improve operational capacity and
EDUCATION customer experience.
Donetsk National Technical ● Drove operational improvements and digital transformation through the
University / Advanced University development of forecasting and ordering tools, contributing to the
degree implementation of company-wide digital solutions.
● Developed high-performing teams through coaching, mentoring, and training
Graduated in 2012
initiatives across store, sales, and support office teams, supporting internal
promotions, including one employee to Store Manager and two to delivery
Faculty of Engineering Mechanics;
leadership roles.
Département français des sciences et ● Strengthened operational standards and quality management, improving the
techniques store's quality audit score from 92.3% to 97.5% within one year. Supported
cross-functional collaboration as Meat Department Ambassador and served
as a certified ISO 22000 auditor.

METRO Cash & Carry Ukraine / Deputy Store Manager

Oct 2020 – Jan 2023

● Managed daily store operations, coordinating department managers and their
teams to ensure operational efficiency, high customer service standards, and
consistent execution of business priorities.
● Supported store financial performance through budget planning, cost control,
KPI monitoring, and performance analysis, identifying opportunities to
improve profitability and operational productivity.
● Led team development and operational improvements through coaching,
training, workforce planning, and cross-functional collaboration, ensuring
compliance with company standards and business objectives.
MANGO / Store Manager

Jan 2020 – Sep 2020

● Managed store performance, driving sales targets, operational efficiency, and
high standards of customer service and visual merchandising.
● Led and developed the store team through coaching, performance
management, and employee development, ensuring effective daily
operations.
MANGO / Second Store Manager

Sep 2016 – Jan 2020

● Supported store performance through KPI monitoring, daily operations
management, and maintaining company standards.
● Independently managed the store in the Store Manager's absence, overseeing
team leadership, staff development, and operational decisions.