Христина

ABOUT ME
Multilingual professional with a background in communication, customer support,
translation, and cross-cultural collaboration. Completed HR and recruitment courses,
including AI tools for recruitment, and currently serving as HR Manager at ESN Ternopil.
Skilled in communication, problem-solving, team coordination, and conflict resolution.
Motivated to grow in Human Resources, with a focus on recruitment, employee
engagement, and people management.

EDUCATION AND TRAINING
19/10/2026 – 25/10/2026 Ukraine
Khrystyna Stupynets
HR-specialist Diia.Education
Date of birth: 11/04/2003 • - occupaUnderstanding HR roles and responsibilities
• Recruitment and talent sourcing
Nationality: Ukrainian
• Candidate selection and evaluation
• Employee communication and negotiation
• Agreeing on mutually beneficial employment conditions
• Applying HR skills through practical simulations
CONTACT

Ternopil, Ukraine (Home) 26/10/2026 – 01/12/2026 Ukraine

HR & Recruiting + AI Genius Space
[відкрити контакти](див. вище в блоці «контактна інформація»)
• Full-cycle recruitment for positions at all levels
[відкрити контакти](див. вище в блоці «контактна інформація») • Conducting structured interviews and providing feedback
• Using AI tools to automate sourcing, candidate assessment, and reporting
• Developing employee onboarding, motivation, and performance evaluation
systems
• Building an effective corporate culture
• Analyzing HR metrics and presenting data to management

01/09/2024 – 31/12/2025 Ternopil, Ukraine

Master's degree in Ukrainian- English translation Ternopil
Volodymyr Hnatiuk National Pedagogical University
• Translation theory and practice
• Written and oral translation (Ukrainian–English)
• Intercultural communication
• Translation technologies and CAT tools
• Linguistic analysis and text adaptation
• Research and analytical skills
Level in EQF EQF level 7

01/09/2023 – 29/02/2024 Tartu, Estonia

Erasmus exchange student University of Tartu
• Studied in an international academic environment as part of the Erasmus+
exchange programme
• Participated in cultural and intercultural activities
• Strengthened intercultural communication, adaptability, and teamwork skills
• Collaborated with students from diverse cultural backgrounds
• Developed independence, flexibility, and cross-cultural awareness
• Improved English communication skills in an international setting

01/09/2020 – 30/06/2024 Ternopil, Ukraine

Bachelor's degree in Ukrainian- English translation Ternopil
Volodymyr Hnatiuk National Pedagogical University
• Participated in practical interpreting programmes and professional translation
projects
• Developed strong written and verbal communication skills
• Strengthened teamwork, problem-solving, and cross-cultural communication
skills
• Gained experience in translation, interpreting, and linguistic analysis
• Developed attention to detail, adaptability, and time management skills
Level in EQF EQF level 6

WORK EXPERIENCE
Open Doors Ternopil and Rivne region, Ukraine

Freelance interpreter
01/10/2021 – 28/12/2021
• Provided interpretation support for doctors and patients in a medical setting.
• Facilitated communication between international medical professionals and patients.
• Interpreted for children and members of an American team during a charity event.
• Developed strong cross-cultural communication, adaptability, and interpersonal skills while working with people from
different backgrounds.

Lingua school

English tutor
02/02/2023 – 12/08/2023
• Provided English language lessons to students with different levels and learning needs.
• Developed and adapted learning materials according to individual students' goals and abilities.
• Supported students' language development through clear explanations, regular feedback, and individualized guidance.
• Developed strong communication, interpersonal, mentoring, and organizational skills.

Diia.Business Ternopil, Ukraine

Freelance translator
08/04/2024 – 22/05/2024
• Collaborated with a team of translators on a large-scale translation project.
• Delivered accurate and consistent translations while working within strict deadlines.
• Followed established quality standards and project requirements.
• Developed strong teamwork, attention-to-detail, and time-management skills.

United tires Ternopil, Ukraine

Customer support manager
28/05/2024 – 31/08/2025
• Assisted clients with purchases and product-related issues via phone, email, and live chat.
• Communicated with customers from diverse backgrounds and adapted communication to different needs and
situations.
• Resolved customer concerns and challenging situations in a professional and solution-oriented manner.
• Developed strong interpersonal, communication, and client relationship management skills.

Uniwell Ukraine

Customer support agent
08/09/2025 – Current
• Assisted clients with billing- and apps-related questions through written communication.
• Resolved customer issues while following established procedures and compliance requirements.
• Developed strong problem-solving, communication, and conflict-resolution skills.

ESN Ternopil Ternopil, Ukraine

HR Manager
11/11/2026 – Current
• Supporting recruitment and selection of new team members
• Coordinating team communication and engagement
• Contributing to team building and internal activities
• Supporting onboarding and integration of new members
• Helping maintain a positive, collaborative team environment
• Developing HR, leadership, and interpersonal skills through practical experience

SKILLS
Recruitment & Talent Sourcing Candidate Communication Interviewing Skills Employee Onboarding Team Building &
Engagement Conflict Resolution Customer Relationship Management Attention to Detail Organization & Time
Management Translation Interpreting