Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/20969404/

Досвід роботи

Project manager

з 10.2021 по нині (5 років 2 місяці)
Try2BFunded, Дистанційно (Фінанси, банки, страхування)

Operational management of the prop trading firm Try2BFunded
(October 2021 – November 2026): handling clients, accounts, payouts, and partnerships, as well as recruitment and promotion.

• Provided support to traders in Ukrainian, Russian, and English via Live Chat, email, Telegram, and social media. Managed fund withdrawals, identity verification, account freezes, and the resolution of disputes. Personally compiled daily reports on support inquiries and general work progress.
• Account management decisions: processed refunds, balance adjustments, and payout deferrals. Converted client requests into development tasks, and had general influence on day-to-day company operations.
• Managed several partnerships: drafted terms, contracts, and rules. In February 2024, resolved a dispute regarding a share of partner's fees and a share of profits, successfully preserving the partnership. In July 2025, developed two sets of rules, one of which was selected by the partner and applied to the partnership.
• Handled operational company payments (including crypto payment processing) and verified transactions.
• Staff Recruitment: conducted screening, interviews, and written assessments of candidates.
• Managed Try2BFunded digital assets—including the website (covering qualification, straight funding, affiliate programs, training, and FAQs), pre-landing pages, banners, a Telegram bot, and content creation tools. Developed content, executed outreach campaigns, and created offers for partners.

Outcome: Disputes regarding accounts and conflicts with partners were resolved through definitive decisions rather than prolonged correspondence. Partnership terms were drafted in a way that secured immediate approval. The payouts and ID verification were processed in a quick and professional manner.

Додаткова освіта та сертифікати

Немає додаткової освіти та сертифікатів.

Знання і навички

• Client support
• Phone sales
• Payout processing
• Dispute resolution
• Partnership management
• Contract drafting
• Conducting business negotiations
• Staff recruitment
• Web development
• Server Management

Знання мов

Англійська — просунутий

Додаткова інформація

C O M P U T E R S K I L L S
I have a fairly high level of computer proficiency. Iʼve
explored Windows inside and out, but in my opinion, the
operating system has only gotten worse over the years. For
over a year now, Iʼve been using a Linux distribution that I
selected and configured myself. Itʼs always a great pleasure
to use an operating system that you know inside out—one
that youʼve essentially built yourself, exactly the way you
want it, without any limitations. I also happen to have a
Windows-based Surface Pro X tablet with an ARM processor,
which I recently pulled off the shelf—but thatʼs a whole other
story...

H O B B I E S & I N T E R E S T S
Beyond computers, Iʼm also into cars—though not the new
electric vehicles or Chinese-made models. Iʼm talking about
“realˮ cars, like my classic Alfa Romeo, which I absolutely
adore. I have never experienced more pleasure behind the
wheel of any other vehicle than I do driving this Italian work
of automotive art. In addition to wanting to expand my
collection of classic cars—which currently includes a Jaguar
XType and an SType—I also intend to pursue professional
auto sport, starting with drifting and eventually moving into
rally championships.