Анна

Контактна інформація

Шукач вказав ел. пошту та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/2206033

Досвід роботи

Business Consultant and Producer

з 07.2022 по нині (1 рік 10 місяців)
Self-employed, Дистанційно (Освіта, наука)

• Analyzed conversion funnel and introduced improvements for the following departments: marketing, sales, product, onboarding to increase trial show up and conversion rates
• Analyzed hiring funnel and introduced changes to increase candidate to teacher conversion as well as the “quality” of hired teachers
• Hold regular meetings with the Director of Teacher Operations of one of the biggest EdTech platforms teaching English to children to improve company’s metrics and raise brand awareness among the teachers as an employer
• Successfully launched marketing and sales campaigns of educational products for different professionals on social media
• Regularly provide business consultations for individual entrepreneurs and businesses to help them maximize their income and help them set and improve operational processes within companies and teams

Director of Teacher Operations Department | Executive

з 08.2018 по 05.2022 (3 роки 9 місяців)
NovaKid, Дистанційно (Освіта, наука)

• Turned the team of 2 managers and 100 teachers into the biggest (more than 2500 individuals) and one of the best performing departments of the company
• Created separate teams within the department responsible for hiring and marketing, analytics and automation, teacher development and support
• Automated hiring process, which helped reduce candidate’s hiring cycle from 30-40 days to 7-10 days (depending on the candidate’s responsiveness)
• Implemented teacher motivational system based on various quantitative and qualitative indicators, which helped achieve 30% discipline improvement even on the test stage
• Implemented internal and external online teacher certification program
• Built from scratch and raised brand awareness as a great employer at the international market

Administrative Director

з 04.2016 по 07.2018 (2 роки 3 місяці)
Progress. Way to Learn English, Київ (Освіта, наука)

• Contributed to a fourfold increase in profit with complex approach to sales and client retention
• Introduced new products (courses)
• Created a corporate English training department
• Introduced a systematic approach to internal administrative management

Deputy Manager

з 02.2014 по 01.2016 (1 рік 11 місяців)
Grade Education Center, Київ (Освіта, наука)

• Opened new department for kids aged 6-12 years
• Launched CELTA preparation courses in collaboration with CELTA course manager
• Developed and updated administrative systems

Administrative Assistant

з 06.2008 по 01.2014 (5 років 7 місяців)
The London School of English Grou, Київ (Освіта, наука)

• Produced budgets, forecasts and internal financial statements
• Developed business strategy and coordinated advertising campaigns
• Recruited, onboarded and trained new employees

Освіта

National University of Life and Environmental Sciences of Ukraine

Master of Science, Administrative Management, Київ
Вища, з 2010 по 2012 (2 роки)

National University of Life and Environmental Sciences of Ukraine

Bachelor of Science, Foreign Affairs Management, Київ
Незакінчена вища, з 2004 по 2010 (6 років)

Знання і навички

Знання мов

• Англійська — просунутий
• Українська — вільно
• Португальська — початковий