Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/3116272/

Додаткова інформація

E-mail:[відкрити контакти](див. вище в блоці «контактна інформація»)


EDUCATION AND CERTIFICATIONS

2014T100 - Procurement Principles
Infosys BPO Poland Sp. z o.o., Łódź (Poland)
2013Galieo Basic Course Certificate Lviv, Ukraine
2011DELF B2 Certificate Alliance Française Lviv, Ukraine
2011Vasyl Stefanyk Precarpathian National University Ivano-Frankivsk, Ukraine
MA in French language and literature
2006Ukrainian Grammar School №1 Ivano-Frankivsk, Ukraine

EMPLOYMENT HISTORY

11.2014 – Present
Expediting Team Procurement Process Executive , Infosys, Lodz, Poland
Back up for the Team Leader and Team coordinator
Supporting the team on complicated cases
Responsible of the weekly reporting for expediting team
Responsible of the report for POs with wrongly created delivery date
Direct contact with vendors and client to resolve the issues of overdue PO by phone or e-mails on daily basis
Follow-up to purchase orders for its adequate delivery in time and manner
Resolving the most complicated cases of overdue POs
Working on creating the procedure of closing POs overdue more than 90 days
Providing the trainings for newcomers.

Outline Agreement Project Process Executive
Working on a project of cleaning and updating of the Outline Agreements:
-Responsible for the analyze of the Outline Agreements
-Direct contact with vendors and the client
03.2014 – 10.2014Customer Service Agent (English, French, Russian, Ukrainian languages), SouthWestern, Lodz, Poland
Providing Customer assistance by processing inquiries
Resolving issues on a phone or using CRM and Ticketing system
05.2013 – 03.2014Manager in work with international students, Lucky Star Travel Ivano- Frankivsk, Ukraine
Translation of documents from/into English and French into/from Ukrainian.
Air tickets booking and selling in the system of Galileo.
Helping international students with paper work handling to enter the University, correspondence with international students before their arriving to Ukraine (explaining all the details of the admission process, preparing papers for invitation letters, general duties).
General administration duties.
04.2011 – 04.2013School teacher, Ukrainian Grammar School №1 Ivano-Frankivsk, Ukraine
Teaching 5 - 11 form pupils. Organizing classroom, achieving learning objectives within a group. Adopting teaching techniques to different learning styles of learners.
2007 – PresentFreelance French and English tutor/translator
Working with varied group of people form the age of 7 to 30+ on one to one basis, teaching French and English skills.
Translation of scientific articles and documents into French.
Translation of films from French into Ukrainian.
2010; 2011
Supply teacher, Ukrainian Grammar School №1 Ivano-Frankivsk, Ukraine
06.2009 – 08.2009Administrator/Receptionist, Beauty Therapy Salon, New York, USA
General administration duties, greeting customers, scheduling appointments, preparing equipment and facilities.


SKILLS AND QUALIFICATIONS

Qualified teacher of English, French and World Literature
Excellent communication skills
Planning and organizing
Able to work on my own and within a team
Analytical thinking
Reliable and honest

COMPUTER SKILLS

ERP Software knowledge: SAP
IT literate (MS Office, Windows OS)

LANGUAGES

Englishfluent (full working proficiency)
Frenchfluent (full working proficiency)
Russianfluent (full working proficiency)
Ukrainiannative
Germanbasic

VOLUNTARY AND PUBLIC ACTIVITIES

On several occasions I was supporting as a translator French students and delegations of Red Cross from Lille (France) during their visits to Ivano-Frankivsk.

ADDITIONAL INFORMATION
Clean CRB check.
Full clean driving license cat. B