Контактна інформація

Шукач вказав телефон , ел. пошту та адресу.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/3334695

Досвід роботи

Customer support representative

з 10.2022 по 02.2023 (4 місяці)
SeoSamba, Дистанційно (IT)

Working with a ticket system, respond to inquiries of clients;
• Identifying, checking and reproducing reported bugs;
• Adding content, fixing HTML/CSS issues in page templates if possible;
• Assigning tasks to relevant producers;
• Controlling and verifying task execution before reporting to the client;
• Investigating most common inquiries, create FAQs and user guidelines for
future reference

Customer support representative

з 03.2020 по 03.2021 (1 рік)
Team Digital Niko, Mykolayiv (IT)

- Creation and management of email campaigns
- Processing of advertiser requests, notifications and newsletters
- Implementing daily updates, bug-fixing, and technical problem-solving
- Setup, testing, and troubleshooting of conversion tracking via various pixels
- working closely with the NOC support team requests and updates
- Fixing HTML/CSS issues in creative templates
- Suppression list and global blacklist management

Junior Seo

з 07.2019 по 03.2020 (8 місяців)
pro100seo, Mykolayiv (Marketing, advertising, and PR)

- getting clients sites higher on the search engine results;
- actively researching, testing, and proposing new approaches to improving search engine rankings;
- selecting search phrases and choosing keywords;
- organizing research and surveys (сompetitors, niche analysis);
- producing regular audits and writing up detailed monthly performance and progress reports for clients;
- content management: content plan and technical tasks for copywriters
META optimization;
link building;

Knowledge of basic SEO tools: Ahrefs, Serpstat ,Google Search Console, Яндекс.Метрика, Screaming Frog, CheckTrust, Яндекс.Wordstat, SlovoEb, Букварикс.
Link Building with help of Sape, Gogetlinks and etc.

Staff Coordinator

з 08.2018 по 08.2019 (1 рік)
UTB, Николаев (Транспорт, логістика)

- document management;
- receiving and sending correspondence;
- collection, analysis, processing of information;
- fulfillment of other tasks and functions within the assignment of a position (preparation of timesheets, accounting documents, etc.);
-collecting information necessary for the manager, performing additional current assignments.

English translator

з 02.2018 по нині (6 років 3 місяці)
Удаленная работа, Николаев (Public and business services)

Translation of documents, charts, instructions, manuals, subtitles, essays, novels, short stories, games etc.

Translator

з 09.2016 по 12.2017 (1 рік 3 місяці)
Municipal institution of Mykolaiv city council “Mykolaiv development agency” , Mykolaiv (Ukraine), Николаев (Николаевская обл.) (Державні організації)

Municipal institution of Mykolaiv city council “Mykolaiv development agency” , Mykolaiv (Ukraine)
- obtaining, analyzing, sorting data
- translating e-mails, documents, reports, instructions, manuals, chats, project applications.
- writing documents, reports, project applications.
- preparing presentation.

Office manager

з 05.2015 по 10.2015 (5 місяців)
PE DeKris Agro, Mykolaiv (Ukraine) (Послуги для населення та бізнесу)

- obtaining, analyzing, sorting data
- compiling reports using prepared data with the help of MS Office
- communicating with management and partners via emails
- translating e-mails, documents, reports, instructions, manuals, chats.

Освіта

Mykolaiv National University named after V.O. Sukhomlynsky, Mykolaiv (Ukraine)

Master's Degree in Foreign Language and Literature (english, german), Николаев (Николаевская обл.)
Вища, з 2015 по 2016 (1 рік)

Mykolaiv National University named after V.O. Sukhomlynsky

Foreign Language and Literature, Николаев (Николаевская обл.)
Вища, з 2011 по 2015 (4 роки)

General:
- English language
- German language
Occupational:
- theory of education
- theory of literature (both English and German)
- foreign literature
- history of arts
- economics

Знання і навички

Знання мов

• Англійська — вище середнього
• Українська — вільно
• Російська — вільно
• Норвезька — початковий

Додаткова інформація

Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Telegram: @An_n_ar


Skills:
HTML, CSS
Basic SEO
Basic JS
Git, GitHub
Link building
Adobe Photoshop
Customer service, Zendesk
Understand and solve complex problems
English: upper-intermediate