Moad

Менеджер по работе с клиентами

Зайнятість:
Повна зайнятість.
Вік:
39 років
Місто:
Київ

Контактна інформація

Шукач вказав телефон та ел. пошту.

Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.

Додаткова інформація

Muaad Shelli

Address: Ukraine/Kiev
Telephone:(Mobile) [відкрити контакти](див. вище в блоці «контактна інформація»)
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Date of birth: 1985/07/09
Place of birth: (Belgrade) Yugoslavia.

Professional Profile

A modern open minded self-starter and quick learner. Versatile skill set with good experience in customer service, sales, marketing, and oral communication. Possesses good interpersonal, communication and negotiation skills and the ability to develop and maintain mutually beneficial internal and external relationships. Enjoys being part of a successful and productive team, and thrives in highly pressurised and challenging working environments.

Education and Qualifications
Studied the first years of primary school at shuhada el Menshia School for basic education,
Benashur(Tripoli/Libya)

finished primary school at the Libyan school of southAfrica and got the school certificate in the year 1997.

studied the first and second year of elementary school at the Libyan school in south Africa.

finished the last year of elementary school at shuhada el menshia (Tripoli/Libya) in the year 2000.

studied at a foreign school in south Africa( Sunnyside Primary School),and at the same time being studied primary school and elementary school in English Language.

studied high school at talae el takadom for high school education in tripoly,and got the high school certificate in the year 2003, with a degree of excellent.(science division).

passedsuccessfully a computer trained lessons at the same time.

Followed the Faculty of Arts, EnglishDivision at (Fatah University), Tripoli and studied there, but decided to go and study
in (Geneva) Switzerland, where I started studying at the Business& Management University Switzerland, in september,2005.

And finished my BBA Degree studies in English language and French (Specialty in Business Management) in the year 2010.

2015/2016

Doing my master degree programme in international business in Shevchenko university in Kiev.

Work Experience

2012-2013started working at the first gulf Libyan bank.
*(LC issuing)
worked and trained in the LC department (Letter Of Credit),where I got good knowledge in dealing with international trade for large transaction between a supplier in one country and a costumer in another.

*(Branch/Banking)

Here I gained wide array skills in dealing face-to-face and delivering automated services tothe costumers.
Services provided by a branch include cash withdrawals and deposits from a demand account with a bank teller and financial advice through a specialist.
in an attempt to show a friendlier image to costumers about the bank, we offer a boutique or coffeehouse-like environment at the main branch, with sit-down counters, refreshments, interactive displays.
This department was more helpful in dealing with and providing services to costumers

ACP (Automated Check Processing):

Where I learned how to offer immediate debt collection through demand draft check processing through the Automated Cheque Clearing (ACP/ACH) system screen.

The primary objective of the systems is to achieve same day settlement of value. The initiative also provides an efficient payment system which reduces the time taken to clear inter-bank transactions and eliminates or significantly minimizes settlement risk associated with payments in the banking system.

2014-started working at the UBC *United Bank For Commerce And investment.
*(LC issuing-trade finance)

Worked at the UN in Geneva for 3 months as a part time job during my studies for humanitarian and economic affairs and gaining social skills.

IT Skills

Word, Excel, Access, PowerPoint, Photoshop,(Globus) used in banking, Internet and Email plus some basic visual designing.

Personal Details

Driving LicenceFull/Clean
HealthExcellent;
LanguagesFluent in Arabic&English, some French and Russian.
Hobbies Swimming,Reading, working out at the gym and driving modern cars, following technology.

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