Контактна інформація

Шукач вказав телефон, ел. пошту та адресу.

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Досвід роботи

IT Manager

з 05.2017 по нині (7 років)
Steigenberger Alcazar Hotel and Resort Sharm El sheikh, Sharm El sheikh (Tourism)

•Installing and configuration Microsoft server such as (file server, print server, DHCP server)
•Installing and configuring anti-virus server
•Installing and configuring Windows server 2008, 2012 & 2016
•Installed different software and hardware as per requirements, and administered their servers
•Planning, designing and configuration CCTV System
•Monitoring IT network to ensure availability to all users.
•Maintenance of email and network security systems
•Give support and training to staff on remote access and remote troubleshooting
•Performed system upgrades as required for software and hardware related components
Performed light managerial duties on network servers
•Monitored backup procedures and executed occasional recoveries to make sure that backup integrity is perfect
•Assist in sizing effort for the network part of projects. Install secure and scalable network devices.
•Manage information technology and computer systems
•Plan, organize, control and evaluate IT and electronic data operations
•Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
•Design, develop, implement and coordinate systems, policies and procedures
•Ensure security of data, network access and backup systems
•Act in alignment with user needs and system functionality to contribute to organizational policy
•Identify problematic areas and implement strategic solutions in time
•Audit systems and assess their outcomes
•Preserve assets, information security and control structures
•Handle annual budget and ensure cost effectiveness


Projects:

Installation and configuration network, servers, IP TV, CCTV and WIFI indoor and outdoor for 621 room installation and configuration network, computers, printers, phones for admin offices

IT Manager

з 02.2017 по 05.2017 (3 місяці)
Sunrise Select Marina Port Ghalib Marsa Alam (Pre-Opening Team), Port Ghalib Marsa Alam (Tourism)

Responsibility:
•Give support and training to staff on remote access and remote troubleshooting
•Performed system upgrades as required for software and hardware related components
Performed light managerial duties on network servers
•Monitored backup procedures and executed occasional recoveries to make sure that backup integrity is perfect
•Assist in sizing effort for the network part of projects. Install secure and scalable network devices.
•Manage information technology and computer systems
•Plan, organize, control and evaluate IT and electronic data operations
•Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
•Design, develop, implement and coordinate systems, policies and procedures
•Ensure security of data, network access and backup systems
•Act in alignment with user needs and system functionality to contribute to organizational policy
•Identify problematic areas and implement strategic solutions in time
•Audit systems and assess their outcomes
•Preserve assets, information security and control structures, handle annual budget and ensure cost effectiveness
•Assist the Regional IT Manager with project work to grow the technology infrastructure

Projects:

Installation and configuration network, servers, IP TV, CCTV and WIFI indoor and outdoor for 356 room installation and configuration network, computers, printers, phones for admin offices

IT Manager

з 01.2014 по 09.2016 (2 роки 8 місяців)
Sunrise Select Diamond Beach Resort & Sunrise Grand Select, Sharm El-Sheikh (Tourism)

Responsibility:
•Develop requirements, outlines, budgets, and schedulers for information technology projects.
•Oversee all phases of project from conception to completion.
•Assist with upgrading information security.
•Manage team of consultants, programmers, developers, and analysts.
•Ensure project is completed within budget and on time.
•Follow PMI standards to manage projects through the project lifecycles of initiation, planning, execution and closure.
•Develop work-breakdown structures.
•Develop project tracking and variance reports.
•Assemble risk management plans and work effort documents



Projects:

Opining orchide hotel installation and configuration everything related to the information technology such as (Network, switches, computer, printers, servers, hotel systems, wifi, Telephone system, CCTV and admin computers and network)

Assistant IT Manager in Charge

з 06.2012 по 01.2014 (1 рік 7 місяців)
Sunrise Grand Select Arabian Beach Resort Sharm El-Sheikh (Pre-Opening Team), Sharm El-Sheikh (Tourism)

Responsibility:
•Support end-users with IT-related problems in a responsive and service oriented manner.
•Assist with the troubleshooting, installation, and implementation of systems.
•Develop and maintain information architectures (data, application, network
•Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance;
•Provides assistance and oversight for all INFORMATION systems operations activities, including computer and telecommunications, data control, LAN/MAN/WAN administration, and operations support System is on-line daily.
•Monitor backup jobs and ensure high level of completion success rate.
•Support (Fidelio Suite8 Live—File Server-- Micros- Material C--Sun—Turva server – Inhova-Call Account - Solution for HR)
•Install and Manage Cloud Network

Projects:
•Opining Sunrise Grand Select Arabian Beach Resort installation and configuration everything related to the information technology such as (Network, switches, computer, printers, servers, hotel systems, wifi, Telephone system, CCTV and admin computers and network)
•Installation and configuration Smart Home automation for 63 suite in the hotel
•Cloud network

The concept is one chain so we decided to be also one network under one domain …. Etc. Meanly sunrise group become biggest network in Egypt 21 resorts has over than 2300 PC’s with hundreds of polices and advanced routing & NAT protocols very complicated settings with advanced configuration finally will become more advanced than any intelligent cities also we have installed latest technology of Messaging and collaboration Exchange 2013 with three CAS servers 5 MB Servers with real time backup all of these with saving cost at all

IT system Administrator

з 02.2011 по 06.2012 (1 рік 4 місяці)
Trends Network Cairo, Cairo (sales)

Responsibility:
•Fully support, configure, maintain and upgrade corporate customer’s networks and in house servers
•Install and integrate new server hardware and applications
•Keep an eye out for needed updates
•Support and administer third-party applications
•Ensure network security and connectivity
•Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses
•Set up user accounts, permissions and passwords
•Troubleshooting and solving networking issues - TCP/IP, DNS, DHCP, Layer 2/3 network devices
•Protects system by defining access privileges, control structures, and resources.
•Analyzing, troubleshooting and correcting network problems remotely and on-site.
•Maintaining and administering perimeter security systems such as firewalls and intrusion detection systems. (Cyberoam firewall)

IT specialist

з 07.2007 по 01.2011 (3 роки 6 місяців)
Domina Coral Bay Hotel Resort Bay, Sharm El-Sheikh (Tourism)

•End user support

Освіта

International British Institute

Diploma certificate of Computer Technology & System Information, Cairo
Вища, з 2001 по 2004 (2 роки 8 місяців)

Додаткова освіта та сертифікати

•ISO 9001 - Quality Management System •OHSAS 18001, Occupational Health and Safety Management Systems

1 год

Self-Study: •VMware VCA-DCV •VMware VCA-DCP •Cisco Network Associate (CCNA) •Microsoft Certified IT Professional (MCITP) •

1 год

International Certificates •ISO 9001 - Quality Management System •OHSAS 18001, Occupational Health and Safety Management Sys

1 год

Знання і навички

Знання мов

• Англійська — просунутий
• Німецька — початковий
• Італійська — середній

Додаткова інформація

Skills

•Installing configuring and management Window Server 2008, 2012 and 2016
•Installing configuring and management Active Directory
•Installing configuring and management Microsoft servers such as (file server, print server, DHCP server, exchange server)
•Installation, configuration and administration WSUS.
•Installation, configuration and administration NAT.
•Installation, configuration and administration RIS.
•Installation, configuration and administration IIS.
•Installation, configuration and administration VPN (LAN/WAN).
•Managing domain sites and trust.
•Network switching, routing and cabling.
•Managing network access control and protection.
•Managing permission and policies.
•Managing data storage (quota, compression, and encryption).
•Remote installation administration.
•Desktop configuration network, mail client, internet etc.
•Managing network infrastructure implementations including network planning, design, testing, documentation, deployment, troubleshooting and maintenance of Windows based systems.
•Strong understanding TCP/IP protocols.
•Installing configuring and management Hyper-V


Courses:
•ISO 9001 - Quality Management System
•OHSAS 18001, Occupational Health and Safety Management Systems

Self-Study:

•VMware VCA-DCV
•VMware VCA-DCP
•Cisco Network Associate (CCNA)
•Microsoft Certified IT Professional (MCITP)
•



International Certificates
•ISO 9001 - Quality Management System
•OHSAS 18001, Occupational Health and Safety Management Systems