Контактна інформація

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Досвід роботи

Бухгалтер

з 03.2026 по 08.2026 (6 місяців)
N/A, Київ (Послуги для населення та бізнесу)

Follow up unpaid invoices, resolve issues, call and write letters to payers in order to resolve issued and make sure invoices are paid.

Консультант з продажу

з 06.2022 по 02.2026 (3 роки 9 місяців)
N/A, Київ (Маркетинг, реклама, PR)

Consulting clients in finance and investing

AR Accountant

з 07.2021 по 02.2022 (8 місяців)
ANT Capitel, Київ (Accounting)

Follow up unpaid invoices, resolve issues, call and write letters to payers in order to resolve issued and make sure invoices are paid.

Marketing Consultant

з 02.2021 по 06.2021 (5 місяців)
Inkom Service Luks, Київ (Finance, banking, and insurance)

Consulting clients in finance and investing.

Dispetcher (New York City, USA)

з 02.2020 по 07.2020 (6 місяців)
Myle, Київ (Taxi)

Assisting passengers and drivers with customer service and problem solving. Monitoring timely work of the drivers.

Customer Relations Manager (Glovo, Kiwi.com)

з 03.2019 по 01.2020 (11 місяців)
Teleperformance Ukraine, Київ (Tourism)

• Fast and high-quality customer service in telephone, chat and e-mail mode.
• Solving all issues related to booking tickets (payment, change, additional services, data adjustment, force majeure).

Call Center operator

з 10.2018 по 01.2019 (4 місяці)
Silpo Food, Kyiv (Retail)

• Fast and high-quality customer service over the phone.

Procurement Accountant

з 02.2016 по 09.2017 (1 рік 8 місяців)
Interregional Center of Jewelry Art of Kyiv, Kyiv (Education and science)

•Post and follow orders of goods and services in Prozorro.
•Communicate with possible suppliers, update information in the system. Obtain, follow agreements with clients. Update System with agreement information.
•Preparation of bank reconciliations, monthly financial statements.

General Manager of American Embassy Employee Association

з 07.2014 по 09.2015 (1 рік 3 місяці)
Embassy of the United States of America, Kyiv, Ukraine, Kyiv (Retail)

•Managed AEEA operations including: Commissary, salon apartment rentals, and member services (ticket sales, dry cleaning, equipment rentals, internet setup, etc.).
•Supervised AEEA employees, including full time, part time, and temporary staff. Trained and mentored employees to upgrade skills and competency levels. Produced annual (and occasional) written reviews of employees’ performance and held counseling sessions with employees.
•Prepared and submitted reports as set out in the FAM or required by the Office of Commissary and Recreation Affairs or the Board of Directors, including: association prepared financial statements (profit and loss, balance sheet, and cash flow); ensured document compliance: the Charter, the Bylaws, the License agreement.
•Worked closely with an independent auditor and submitted to the Office of Commissary and Recreation Affairs yearly audit reports that covered the Association financial information, internal controls, and key management issues.
•Worked with local and international vendors to order products for the Commissary, including food, household items, liquor, and gift shop items. Provided Association members with the variety and assortment of goods to guarantee customer satisfaction and profitability of the operations.
•Developed new services for the AEEA: beauty salon, weekly customized food orders (artisan bread, cheese, and organic vegetables), and catering (picnics for approximately 200 people).

Освіта

University of Baltimore, Baltimore, MD, USA

Bachelor of Science in Business Administration, concentration in Accounting, Baltimore, MD, USA
Вища, з 2004 по 2006 (2 роки)

Знання і навички

• MS Excel
• MS Word
• MS Access