Контактна інформація

Шукач вказав телефон, ел. пошту та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/6143994

Досвід роботи

Head of PMO/Senior Operation Manager → Chief Strategy Officer

з 06.2021 по 12.2022 (1 рік 6 місяців)
NDA, Київ (Фінанси, банки, страхування)

- About 160 colleagues
- Strategic vision was changed with a data-based approach
- Goal tree for the whole company was created. The vision of development for all departments was created
- Business model was redesigned, and we found a need to create a new product
- Financial model development:
+ worked with budgeting
+ monetization model redesign project
- Performance management implementation:
+ KPI for TOP management
+ KPI for HR department
+ KPI for IT department
+ KPI for Financial analysis department
+ KPI for R&D department
+ KPI for Development department
+ management dashboards was created
- Business processes describing with BPMN 2.0
- 29 projects in the portfolio
- Notion implementation
- Restructuration of IT department

Senior Project Manager/Business Consultant

з 12.2020 по 10.2022 (1 рік 10 місяців)
NDA, Київ (Телекомунікації, зв'язок)

Challenge 1 - start a project from scratch in the telecommunication domain including IPRN (international premium rate numbers). It was an international B2B project with the next items in scope: a web-portal, marketing and project documentation, support team, KPI development, and budget, software development.

- 5 team members, worldwide clients
- the complexity of the project is the absence of open source information about this area
- assembled a team (we started from 5 people: a PM assistant, a Senior PHP developer, and 3 freelance workers - a designer, a copywriter, and a marketer)
- developed a web portal for lead generation
- wrote user stories for the software - an aggregator of big data
- wrote project documentation


Challenge 2 - help with operational processes in the holding. This part of work included:

- about 50 colleagues, 4 companies
- operational management - a task manager Click Up was implemented
- documentation - the documentation in all the company projects was launched
- set up the goal tree for all projects and departments
- budget management
- the KPI system was created
- delegation, feedback - managers and CEO were trained to transfer tasks and give feedback correctly
- developed corporate culture and core values

Product Manager

з 06.2020 по 11.2020 (5 місяців)
Wispence, Київ (Краса, фітнес, спорт)

Mindsets: Scrum

Main challenges: order the operational processes and the product backlog

- about 20 teammates, 5000+ users in app
- implemented Jira in the company
- set up User stories in an international format
- made a roadmap for the new features and technical debt
conducted a customer development research
- reorganized marketing team, hired a new CMO
- rearranged processes in development team
- collaborated with the UX department in order to create a more user-friendly application
- analyzed key metrics for making product decisions (FCO, LTV, CAC, Retention rate, Churn rate, Number of sessions per user, Number of user actions per session, Session duration)

Reason for dismissal: unsatisfied salary

Project manager / COO

з 11.2019 по 04.2020 (5 місяців)
Zelenka, Kyiv (Маркетинг, реклама, PR)

Main challenges: set up the operational processes and scale the company

- about 10 teammates
- set up and implemented Jira and Confluence in the company
- managed operations and processes in SEO, PPC, web-development and app-development units
- elaborated client expectations related to the project, monitored and increased client satisfaction, facilitated client communications
- participated in the project engagement processes (projects estimation, creating proposals, negotiations with the clients)
- changed a copywriting accounting system - automated it using Google Spreadsheets
- created reporting in Google Data Studio - customers were allowed to have complete information about their projects at any time without additional requests

Reason for dismissal: COVID-19

Project manager

з 02.2017 по 11.2019 (2 роки 9 місяців)
Boosta, Kyiv (IT)

Mindsets: Scrum, Kanban

Main challenges: create a team for external search engine optimization, set up all processes

- 25 teammates, 5 subteams, 90+ projects, and 6 teams-internal customers
- managed project team (staffing, personal development plans, 1 to 1, team-buildings, motivation, etc.) - created and trained a team up to 25 people
- had project ownership in all aspects (budget, scope, schedule, quality, etc.)
- elaborated client expectations related to project, monitored and increased client satisfaction, facilitated client communications, communicated and worked with all SEO teams
- KPI development - created a gamified automated bonus system. Nowadays this system is shared for the whole company
grading development - developed a system for assessing and improving the level of external SEO specialists
- adaptation development - employee adaptation time has been reduced from 2-3 months to 2 weeks
- developed all project documentation
- developed key metrics for success and progress monitoring - every sprint we completed from 92 to 96% out of the plan
- with Linkbooster - external SEO services have been launched to the market with competitive prices

Project manager

з 01.2008 по 12.2017 (9 років 11 місяців)
Зелена планета, Kyiv (Медицина, охорона здоров'я, аптеки)

200+ people in submission, 500 000$ budget, 9 companies
was deputy CEO

Challenges:

- optimized the taxation system - developed a project of company restructuring which allowed optimizing production and sales. Costs have been reduced by 30%
- optimized manufacture - bottlenecks and excessive spending have been reduced
- reached a younger target audience - a new brand book and a product positioning have been developed
- established operational processes in 25 pharmaceutical stores - created an administration team and unified management processes
expanded the company in digital space:
- developed the concept of an online store - now it is one of the most profitable directions of the company
- organized a Digital Marketing department - created representative pages in social networks and an official company website
- developed the mission, values, vision and strategic goals of the company

Освіта

International Institute of Business (IIB), Kyiv, Ukraine

Master of Business Administration (MBA), Kyiv
Вища, з 2017 по 2019 (2 роки)

Kyiv National Economics University, Ukraine

Bachelor’s degree, Finance Department, Kyiv
Незакінчена вища, з 2006 по 2010 (3 роки 9 місяців)

Додаткова освіта та сертифікати

Courses “Project Management”, Kyiv, Ukraine

2019, 2 місяці

Courses “Business Analysis”, Kyiv, Ukraine

2019, 2 місяці

Courses “Software Development Processes and Methodologies”, University of Minnesota, USA

2020, 1 місяць

Знання і навички

Знання мов

• Англійська — середній
• Французька — середній
• Українська — вільно
• Російська — вільно