Контактна інформація

Шукач вказав телефон , ел. пошту та Instagram.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/6421302/

Досвід роботи

Receptionist

з 08.2020 по 06.2021 (11 місяців)
Hotel Sherlock Holmes, Львів (Готельно-ресторанний бізнес)

Check in/ out guests, preparing bills
Communicating with guests via email, reservation platforms
Work with Booking. com, Expedia

Guide

з 05.2012 по 01.2022 (9 років 9 місяців)
Accord tour Travel company, Lviv (Tourism)

accompaniment of the tourist groups in bus trips around Europe, sale and organization of excursions, compliance with timing of the trip, providing accompanying information along the route, helping tourists with their problems.
During this job I’ve visited 32 countries many times

Receptionist

з 10.2011 по 04.2012 (7 місяців)
Hotel “SONATA”, Lviv (Готельно-ресторанний бізнес)

check-in / check-out, payment for accommodation services, room reservation, guests problem solving

Receptionist

з 03.2009 по 07.2011 (2 роки 5 місяців)
Hotel “Vezha Vedmezha”, Slavsk (Готельно-ресторанний бізнес)

Check-in and check-out, payments for accommodation and additional services, booking through various booking systems, sale of additional hotel services, interaction with the work of cleaning service

Освіта

Lviv’s National university of Ivan Franko

Faculty of foreign languages, Львів
Незакінчена вища, з 2007 по 2012 (5 років)

Specialty of English language and literature

Interregional Academy of personnel management

Management of Hotel business and tourism, Львів
Вища, з 2005 по 2010 (5 років)

Specialist diploma in the field of hotel business and tourism

Додаткова освіта та сертифікати

English HUB school, conversational course of English

2020, 1 month

Знання і навички

• MS Excel
• MS Word
• MS PowerPoint
• MS Office
• PC User
• Windows
• Google Drive
• Google
• Management skills
• YouTube
• Вправний
• Вміння планувати та організувати туристичний маршрут (тур)
• Вміння продати туристичний продукт
• Hard communication skills (foreign language, social media, email
• Organizational skills

Знання мов

• Англійська — середній
• Українська — вільно
• Польська — початковий
• Німецька — початковий

Додаткова інформація

Communicative
Diligent
Active, sociable and responsible
I'm quickly adapting to the environment and situation
Always ready to learn new areas of activity and to develop myself in them
I’m always following time management
I’m a teamplayer
I have leadership skills
Selforganised
Positive
I have creative thinking
Problem solving skills
Customer oriented
Attentive to details
Flexible
Travel lover
I am looking for a job in which I could show my skills in communicating with people and use my knowledge of foreign languages.