Precious
Customer service manager
- Зайнятість:
- Повна зайнятість, неповна зайнятість.
- Вік:
- 25 років
- Місто проживання:
- Київ
- Готовий працювати:
- Дистанційно, Київ
Контактна інформація
Шукач вказав телефон та ел. пошту.
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/6654862
Досвід роботи
Customer support
з 10.2021 по 02.2022
(4 місяці)
lifecell, Kyiv (Telecommunications and networking)
-Provided primary customer support to internal and external customers
-Maintained customer satisfaction with forward thinking strategies focussed on addressing customer needs and resolving concerns.
-Answered product and service questions, suggesting other offerings to attract potential customers.
-Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
-Offered advice and assistance to customers, paying attention to special needs.
English teacher
з 09.2018 по 05.2020
(1 рік 8 місяців)
SpeakUp School, Kyiv (Education and science)
-Developed a setting where students felt comfortable asking questions and expressing themselves, as well as by building their confidence and reassuring them of their potential.
-Provided lessons best suited to my students' individual needs.
Customer support representative
з 04.2018 по 08.2018
(4 місяці)
Getsix, Kyiv (IT)
-Kept records of customer interactions, process customer accounts and file documents.
-Followed up with customer complaints and communication procedures, guidelines and policies.
-Handled customer complaints, provide appropriate solutions and give alternatives to client to make things easy for them.
- Followed up with customer complaints and communication procedures, guidelines and policies.
Освіта
Kyiv Medical University of UAFM
General Medicine, Kyiv
Вища, з 2017 по 2024 (7 років)
Знання і навички
Знання мов
Англійська — вільно
Додаткова інформація
good listening skills with both old and young customers, good relationship with customers, team leader and team player, computer literate, social and outgoing with customers, about 3 years experience teaching English for a company and private tutoring, and customer support.
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