Контактна інформація

Шукач вказав телефон, ел. пошту та Instagram.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/6791552

Досвід роботи

Project Manager Amazon

з 02.2021 по 10.2021 (8 місяців)
Tracki, Odessa (Retail)

- Control account health
- Control inventory and its stock, IPI
- Make shipment plans according to sales
- Create shipment labels
- Create listings in Europe
- Solve any account issue through Amazon Support
- Enquire about VAT; apply for VAT in EU and Amazon Tax Services
- Advertisement check; decrease ACoS
- Listings translation from Eng to De
- Helium 10: key words search, follow-up control; creating follow-up flows, Refund Genie

Support, content & SMM manager

з 04.2020 по 12.2020 (8 місяців)
Mirkit (Amazon, Ebay), Odesa (Retail)

- Support for English-speaking customers on Amazon, Ebay: answer messages, solve customer problems, process returns, resolve cases, send replacements
- Write listings with Hellium
- Solve technical problems: contacting support by phone, creating cases
- Answer customer feedback and reviews
- Delete negative feedback (automatically and if necessary via Amazon support)
- Publish Amazon posts
- Process FBM orders (Ysell)
- Control over the listings display
- Maintenance of FB & Insta accounts, preparation of texts and media for posts
- Start advertising campaigns on Facebook, Instagram
- Creation of bundles
- Send wholesale orders + attracting and finding wholesale customers
- Control over the registration process of TM in the USA and solve related tasks
- Control of orders fulfillment
- Create offers, adds on Ebay
- Creation of Lightning Deals, Amazon
- Keep financial records for wholesale orders (Excel)

Project manager, SMM manager

з 12.2019 по 12.2020 (1 рік)
BrightK, Other countries (Phoptography)

- Management of the German Wordpress website: create events on the website, update website information
- Support in side development: control over the website development according to customer requirements
- Solve technical problems on the website
- Creation of advertisements for events (creation of FB Business & Add Manager accounts, FB pages, page advertising and FB, Insta advertising campaigns, solve technical problems in the FB advertising office through support, account recovery)

Personal assistant

з 08.2019 по 04.2020 (8 місяців)
Foto-Maxe, Other countries (Photography)

- Creation of advertising campaigns in FB/ Instagram
- Creation of FB advertising accounts and then Business Manager in FB
- Instagram account design
- Installation and creation of the FB Chatbot ManyChat (including text) in DE language for websites, advertising campaigns, and posts
- Support in the creation of Wordpress websites for German customers
- Creation of landing pages on ClickFunnels
- Selection and search of personnel (IT, linguists)
- Video editing, voice output, and translation into German/ Russian
- Interpretation/ translation, simultaneous translation (DE-RU, RU-DE, ENG-DE)

Interpreter/ translator

з 05.2019 по 12.2020 (1 рік 7 місяців)
Interpreters Travel, Odesa (Translations)

- Interpreting at business meetings (ENG-DE, DE-ENG, DE-RU, RU-DE, ENG-RU, RU-ENG) (various topics: metallurgy, car business, agricultural industry, IT and computer technology, labor migration, etc.)
- Interpretation in Court (DE – RU, RU – DE, DE – UKR, UKR – DE)
- Translations for tourists (ENG, DE)
- Help with inquiries: e.g. finding legal information
- Translation of documents (legal, business, e.g. business plan translation DE – ENG)

Transport logistician

з 03.2019 по 06.2019 (3 місяці)
Hegelmann, Odesa (Transportation and logistics)

- Customer and freight search in Timocom
- Preparation of freight transport contracts
- Oral, written translations for drivers (DE-RU, RU-DE)
- Find compromises and solve problems

Customer Manager DE

з 11.2018 по 03.2019 (4 місяці)
Zoobio, Odesa (Online Shop)

- Customer care: Emails, reply to comments, take calls
- Solve tech/ orders problems
- Help with website improvement
- Accept/ process complaints

Online English Teacher

з 08.2017 по 11.2018 (1 рік 3 місяці)
Skyeng, Other countries (Education and science)

- online English lessons for adults

Commodity Broker

з 08.2016 по 07.2017 (11 місяців)
Prospex-Agro, Mykolaiv (International sales)

- Information and clientele search (Africa, Argentina, China, Germany, Estonia, Greece, Greece, Latvia, Lithuania, Spain, Thailand, Turkey, Austria)
- Acquisition of new customers
- Preparation of offers and contracts according to FOSFA & GAFTA

Освіта

Black Sea State University of Petro Mohyla

Master's degree in Philology (English, German and world literature), Mykolaiv
Вища, з 2016 по 2018 (1 рік 6 місяців)

Black Sea State University of Petro Mohyla

Bachelor's degree in philology (English, German and world literature), Mykolaiv
Вища, з 2011 по 2015 (3 роки 10 місяців)

School №22

Mykolaiv
Середня, з 2000 по 2011 (10 років 8 місяців)

Grammar school with intensive German and English learning

Додаткова освіта та сертифікати

Volkshochschule, German courses in Munich, Germany

9 months

German courses (A 2.2, B 1.1) at Götte Institute

9 months

Au-Pair Year in Germany

11 months

Workshop 'Peacebuilding & Conflict Management'

14 days

Short Course 'Human Rights Umbrella'

3 days

Знання мов

• Українська — вільно
• Російська — вільно
• Англійська — вільно
• Німецька — вільно
• Іспанська — початковий