Контактна інформація

Шукач вказав ел. пошту та адресу.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/6847093

Досвід роботи

Sales representative

з 01.2021 по 05.2021 (4 місяці)
Chrystal Car shipping, California` (Transportation and logistics)

Quoted leads and getting clients to sign off contracts that would get their cars shipped. met the weekly KPI's in my department and delivered results with excellence .

Customer support representative/Logistics

з 08.2018 по 07.2020 (1 рік 11 місяців)
Taxify Transportation company, Kharkiv (Transportation and logistics)

Answering customer emails and phone calls, being extremely fast in coming back to customer emails and calls with immediate response .
assisted customers with issues they had with us during their trips
compiled customer data for bonuses based of consistency and loyalty to the company.

Customer care support

з 05.2016 по 03.2018 (1 рік 10 місяців)
United life insurance, Wisconsin (Finance, banking, and insurance)

Calling clients who had been seen previously by licensed representatives and convincing them to attend virtual meetings.
Scheduling and rescheduling appointments, responding to client emails and escalating difficult situations .

Customer care support

з 02.2014 по 05.2016 (2 роки 3 місяці)
Global communication Network, Kyiv (Telecommunications and networking)

on-line processing of customers' incoming letters 7 days a week, working on feedback and reviews on product pages.
Processing orders, taking payments and issuing refeunds.
dealing with complaints and compliments in a professional manner .

Освіта

Vinnitsa National Medical University

Medical Doctor, Vinnytsia
Вища, з 2012 по 2018 (5 років 9 місяців)

Знання і навички

Додаткова інформація

120-HOUR TESOL CERTIFICATE
Passing grade: A. internationally recognized TESOL certificate course with a practical emphasis on teaching skills, language awareness, phonology and classroom management.