Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/7365618/

Досвід роботи

Customer Support Manager

з 09.2021 по 03.2022 (6 місяців)
IT company, Вінниця (Cryptocurrency product)

• Provided to clients updated and actual information regarding cryptocurrency product
• Escalated problems and different issues and monitored their resolution
• Provided solutions and assistance to customers via online chats, email, telegram community
• Composed, distributed tasks between other internal departments

Counselor, English teacher

з 06.2019 по 08.2019 (2 місяці)
Personality Development Center "Logos", Вінниця (Conducting English lessons, preparing educational materials (tests, audio and video materials, game techniques))

Освіта

Vinnytsia State Pedagogical University named after Mykhailo Kotsyubynskyj

Bachelor's degree, secondary education (English, German), Вінниця
Вища, з 2017 по 2021 (4 роки)

Знання і навички

• Speak and write in English (B2)
• Excellent multi-tasking and communication skills

Знання мов

• Англійська — вище середнього
• Українська — вільно
• Російська — вільно

Додаткова інформація

An enthusiastic customer support manager in online customer service, including tech support, troubleshooting and customer care. Knowledgeable with handling customers complaints and maintaining a positive and friendly disposition.

Skills:
• Speak and write in English (B2), Ukrainian, Russian
• Excellent multi-tasking and communication skills
• Problem solving
• Communication with customers via online chats
• Ability to work in a team